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I would check the paper path on the printer where it is crinkling the paper. More than likely there is some small piece of paper or something that is causing it. Does it only do this out of quicken? I wouldn't think so if the paper comes out damaged....
ok u neeed to to remove all old drivers all printer driver form add remove then run www.ccleaner.com tool get left junk out then go to hp.com download latest driver for your printer vista or xp need try that 1st thx nick
The rubber wheels that feed the paper in can be too soft to grip the paper.
After a long dicussion with the help desk, HP supplied me with a special Paper Feed Cleaning Kit for the 3200 series. This comprises a scraper device that you insert into the paper feeder, and a driver CD. I had to use it three times, Now everything woerk fine.
i would try clening the paper feed tires and roller and if that dose not work i woudl replace them.also pull the paper tray out adn look in top of the printer where the paper feeds out of the tray to see if the is a peice paper is blocking the sensor that reads that the printer has paper.