I have canon scanner d1250u2f which can scan negative but i can't scan negative when i switch off the scanner the driver will corrupt and i cant reinstall the negative driver until i format the windows if i try to install the driver it will install the driver for colour or b/w images it will not install the driver for negative even i tried to remove registry and all other files supporting scanner then even i cant scan negative so pls help me and give me the solution for that.
" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)
If I understand your problem, it will scan pictures but not slides. I ran into that problem a few months ago, and I finally determined that if I raised the cover so that the cover sat at an angle, suddenly it displayed the choice of platen or film. Then I put the slide on the glass, lowered the cover, and it would work. I can only guess that the cover has come slightly out of plumb with my many years of scanning. I hope this helps; once I figured this out my frustrations went away.
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I have many years experience repairing Canon scanners so here is my suggestion for you.
This is a common problem with all Canon scanners. If you do a lot of scanning or leave your computer on all the time and never shut it off. What is happening is the memory fills up with all of the images and it needs to be cleaned out. If you reboot (restart) your computer it will clean out the memory and your problem will go away. I always recommend that if your going to be scanning a lot then do it off a fresh reboot and you should be able to your hearts content.
the only successful method I found for using CanoScan D1250U2F in 64 bit Windows 7 (I guess the same would be for 64 bit Vista) is to use Windows XP Mode in Virtual PC (attach the scanner as USB device and that's it - works perfectly)
I had a problem with Windows 7 detecting the device as CanoScan (needed for Windows XP Mode to detect is as USB device and allow attach) - the solution was to unplug the scanner, plug it in and CANCEL Windows 7 hardware detection process before it finishes - this leaves it as "CanoScan" device (auto-detect will leave it as "Unrecognized device" and with that unusable/un-attachable in Windows XP Mode)
latest versions of Windows XP Mode will make your hard drives accessible as network locations (no need for external media)
If it is USB and the device is not recognized in control panel, then there is no power to the system. The cool white fluorescent tubes used in scanners only last approximately one year. Other parts may last about the same time. It's time to change the scanner. It's too costly to change the power unit inside the scanner.