Canon CanoScan D1250U2F Flatbed Scanner Logo
Posted on Aug 12, 2007
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My scanner doesn't scan negative

I have canon scanner d1250u2f which can scan negative but i can't scan negative when i switch off the scanner the driver will corrupt and i cant reinstall the negative driver until i format the windows if i try to install the driver it will install the driver for colour or b/w images it will not install the driver for negative even i tried to remove registry and all other files supporting scanner then even i cant scan negative so pls help me and give me the solution for that.

  • 3 more comments 
  • peete16 May 10, 2008

    My scanner used to scan films or transparencies very well but since changing to Windows XP I can only select platen as the sourc. the film setting has vanished. I tried to download an XP driver but it has a not sayingt that it too will not scan film

  • Anonymous Oct 26, 2008

    I have the same problem :ples help us. Thanks

  • lenyabloko Nov 23, 2008

    I have the same problem. Please - somebody help!

  • Anonymous Nov 28, 2008

    Same problem seems to be related to Scan Gear 6.3 Version

  • Matthew Holmes
    Matthew Holmes Mar 24, 2014

    The lid of the scanner connects to the base if the wire or the plug is faulty you will get an error code. Sorry but scanner shop for you.

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  • Posted on Dec 29, 2008
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" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)

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If I understand your problem, it will scan pictures but not slides. I ran into that problem a few months ago, and I finally determined that if I raised the cover so that the cover sat at an angle, suddenly it displayed the choice of platen or film. Then I put the slide on the glass, lowered the cover, and it would work. I can only guess that the cover has come slightly out of plumb with my many years of scanning. I hope this helps; once I figured this out my frustrations went away.

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  • Posted on Aug 12, 2007
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What operating system is your computer? How old is the scanner? Come back

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Where can l download user manual on how to use this scanner esp. how to scan photo negatives thanks ....Jake

The official link with all the details for your scanner is at this link. You can also use this link to view (and save) the quick start guide (30 pages).

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I'm getting 2 error messages when I import the Canoscan D1250U2F from Photoshop: 1) ScanGear CS-U: Cannot communicate with scanner. Cable may be disconnected. Check status. Scanner driver will be...

I have many years experience repairing Canon scanners so here is my suggestion for you.

This is a common problem with all Canon scanners. If you do a lot of scanning or leave your computer on all the time and never shut it off. What is happening is the memory fills up with all of the images and it needs to be cleaned out. If you reboot (restart) your computer it will clean out the memory and your problem will go away. I always recommend that if your going to be scanning a lot then do it off a fresh reboot and you should be able to your hearts content.

I hope this helps you out.
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I can't found any drivers for the Scanner "CanonScan D1250U2F" on Windows 7 or on Mac X ???

drivers for canon canoscan D1250U2F......go to ... canon.ca

click on drivers for scanners and pick the model you want them for..
if you are in canada make sure that you click on drivers available in canada..

Good luck ...Jake
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the only successful method I found for using CanoScan D1250U2F in 64 bit Windows 7 (I guess the same would be for 64 bit Vista) is to use Windows XP Mode in Virtual PC (attach the scanner as USB device and that's it - works perfectly)

I had a problem with Windows 7 detecting the device as CanoScan (needed for Windows XP Mode to detect is as USB device and allow attach) - the solution was to unplug the scanner, plug it in and CANCEL Windows 7 hardware detection process before it finishes - this leaves it as "CanoScan" device (auto-detect will leave it as "Unrecognized device" and with that unusable/un-attachable in Windows XP Mode)

latest versions of Windows XP Mode will make your hard drives accessible as network locations (no need for external media)
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http://software.canon-europe.com/products/0010565.asp

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Seen this B4 ya scanner system board is borked... the power Supply failure is a symptom.. Probably ya port inerface/PSU ... so it's either shop it or ship it ... :)
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