Shutdown issues... Installed this pci card and front hub with no problems. when I shut down the computer in windows xp the system restarts.

It sounds like your machine is suffering from what is known as a "Panic." Don't worry, it is no reason for you to panic. What seems to be happening is that when you select "Shut Down," Windows instructs the graphics card and the software that controls it (called a "driver") to shut itself down. In the event that the graphics card fails or the "drivers" that control it fail, Windows crashes and the only way it knows to deal with that is to restart the machine. It is coincidence that whatever is causing this crash is a result of the shutdown procedure.

Here are some steps you can take to fix it:
Update your graphics drivers: Windows XP
32bit: Windows Vista, Windows 7
64bit: Windows Vista, Windows 7
If you don't know 32bit or 64bit, you are probably using 32bit

If that doesn't fix it then it is likely a problem with the card itself.

• Try removing and reinserting the card. Make sure that the connector is seated completely.
• Make sure that there is little or no dust in the fan. Heat can cause many issued in computer components. Use a can of compressed air to clean it out.
• If all else fails, try to return the graphics card to your retailer if it has been under 30-days and you have a receipt. You may also attempt to contact PNY and see if it is eligible for warranty replacement through them.

If you cannot get a replacement through your retailer or PNY, see if you have a friend or co-worker that can loan you a graphics card temporarily. We are going to confirm a hardware issue before I instruct you to commit to purchasing a new graphics card.

• Remove your graphics card
• Install the borrowed graphics card
• Restart your computer and then replicate the cause for the problem (selecting "Shut Down")
• If the symptom remains (it reboots instead of shutting down), then the graphics card hardware is not the problem.
  
• If the symptom is resolved (the computer shuts down instead of restarting), then your graphics card is faulty and needs to be replaced.

1. Shut down your computer, and then remove all the Peripheral Component Interconnect (PCI) devices.Restart your computer.If Windows starts successfully, shut down your computer, and then reinstall the PCI devices one at a time. Start Windows after the installation of each device. When you install a device that causes the issue that is described in the "Symptoms" section, remove that device, and then continue to install the other PCI devices.
2. If Windows does not start successfully, remove one or more of the memory modules(RAM) that are installed in your computer. Leave sufficient RAM for your computer to start and run Windows XP.

Most Win XP shutdown problems reported thus far have been that it reboots when shutdown is attempted. This may be a global symptom emerging from several distinct causes, because, by default, XP executes an automatic restart in the event of a system failure. Therefore, more or less anything compromising the operating system during the shutdown process could force this reboot.
Disabling the “restart on system failure” feature may permit the exact cause to be isolated: Right-click on My Computer, click Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” uncheck the box in front of “Automatically restart.”
Here are some of the things that may have produced this reboot-instead-of-shutdown symptom. Please refer below and perform the steps which are appropriate to your situation:

• By now, the Roxio/Adeptec Easy CD / Direct CD software is well documented as being the major cause of this undesirable shutdown behavior. SOLUTION: Roxio has released new drivers (here) to solve this problem in both the Platinum and Basic editions of Easy CD Creator 5. As expected, at least half of the Win XP shutdown problems went away with the release of these patches.
  
  One warning about this patch comes from correspondent Bert Smith: Be sure to read the directions! “Roxio Easy CD Creator Platinum 5.0 can be a real hassle to get working under Win XP,” Bert wrote, “and there is the risk of your computer not booting if you blindly go ahead and install it without first consulting the Roxio Web site.” Bert also mentioned that Roxio’s “Take Two” backup program (normally part of Easy CD Creator 5 Platinum) is uninstalled when the Roxio patch is applied.
  
  
  • Direct CD. Many Easy CD users (but not all) found that installing Easy CD 5.0 does not cause the shutdown problem, provided they do not install the Direct CD component.
    
    
  • UDFRINST. Several people solved this reboot-on-shutdown problem by deleting the UDFRINST file. This file is part of the Roxio CD-RW software for systems not using Direct CD.
    
    
  • CDRALW2K.SYS. Correspondent Larry Blumette identified the CDRALW2K.SYS file (version 1.0.0.1048) as the Roxio file causing his shutdown problems and error conditions. When he deleted or renamed this one file, his problems went away. (Of course, you lose your CD functionality that way, too.)
    
    
  • Video Pack 5. Roxio’s Video Pack 5 causes the same problem because it contains includes the main parts of Easy CD 5. SOLUTION: Uninstall Video Pack 5 and also delete CDRALW2K.SYS (Tip from Christian Männchen). However, this solution may also have the side-effect of disabling access to your CD or DVD drive. SOLUTION TO THE SIDE-EFFECT: Apply one of the repair methods in MSKB Article 270008, Code 31 Messages Occur After Removing Adaptec Easy CD Creator 4.02c in Windows 2000 (Tip from Peter Kingsley).
  
  
• Whether or not APM is enabled makes a difference — but the effect could go two ways. Some users report that XP reboots on shutdown if APM is enabled, but shuts Windows down just fine if APM is disabled. Other users report exactly the opposite behavior. According to Jack Dunne, this is similar to a known Windows 2000 problem. The issue seems related to the computer’s specific hardware or BIOS — so, as with all NT operating systems, stick to the Hardware Compatibility List where possible.
  
  
• USB Connections As can be seen from remarks in the Misc. Hardware Issues section below, several different USB-related issues can impact shutdown. One of the most concrete examples was a “reboot on shutdown” problem contributed by correspondent Rick Bross. If his several USB devices (PDA cradle, flash card reader, etc) were plugged into the motherboard’s USB ports, his computer would reboot on an attempted shutdown; but when, instead, he plugged them into an external USB 2.0 hub, shutdown went just fine. (This was with Win XP Professional SP1 on a Supermicro X5DAE dual Xeon motherboard. The same devices plugged into an Asus A7M-266D dual AMD 2000MP system on the same OS worked without problem.)
  
  
• “Wake on” power settings Power-management settings that have the computer “wake” on LAN, USB, modem, or (for that matter) probably anything else may also trigger a restart after shutdown. Correspondent Simon Wei provided this tip after a friend of his found an old old Logitech USB mouse would trigger “wake on USB” after every Windows shutdown. Their solution was to remove that particular mouse and all worked fine. The principle is much more far-reaching than this one example.
  
  
• Hidden “wake on” power settings If you have an Ethernet card integrated into your motherboard, you may have hidden “wake on” settings that are harder to find. Site visitor Jim Porter found that his Asus P5GDC-V Deluxe motherboard had a “wake on” setting in Device Manager | Properties | Advanced rather than in the BIOS or Power Management settings. (The Asus P5AD2 and P5GD2 boards have this also.)
  
  
• Y-SB3 Logitech Internet Keyboard can also cause this problem. If you use it as a simple generic keyboard, there’s no problem; but, if you install the Key Commander software that drives the special Internet functions, Win XP will restart instead of shut down. Unfortunately, Logitech has decided that they will not be updating this driver for this keyboard. (Tip from Jan K. Haak.)
  
  
• Logitech MouseWare 8.6. Windows reboots when shutdown is attempted. The software caused a BSOD with KBDCLASS.SYS. Removing the software solved the BSOD the problem. (Tip from Pablo Cheng.) MouseWare 9.0 and 9.1 also have been linked to reboot-instead-of-shutdown in Win XP. Removing the software resolves the problem. (Tip from Aswin Kindts, Greg Williams, and others)
  
  
• Webstar DPX USB cable modem. In the one case known to me, the problem was solved by switching the modem’s connector from the USB 1.1 port on the motherboard to the USB 2.0 PCI card. (The modem was provided by Telewest Broadband, manufactured by Scientific Atlanta.) (Tip from Ann L. Goonan.)

ARE YOU SAYING YOU SHUT DOWN WITH THE POWER BUTTON.GO TO START RUN AND SHUTDOWN OR RESTART THERE.RICHARDM69

Hi Brandy19960,

Thanks for the posting in FIXYA.

Please do the following steps:


Step – 1

Right-click on My Computer, open Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” Uncheck the box in front of “Automatically restart.”



Step - 2


To change the setting, click Start --> Run--> type GPEDIT.MSC, click OK.

Drill down to Computer Configuration | Windows Settings | Security Settings | Local Policies | Security Options.

In the right pane, find “Shutdown: Clear Virtual Memory Pagefile.”

NOTE: Since someone actually has to have set this policy, the problem will be pretty rare, but is worth mentioning. However, Forum participant “roadrunner” reported that the personal security app Privacy Eraser automatically enables “Clear virtual memory pagefile,” and, therefore, may be the cause of a slow shutdown.



Step - 3

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem (Tip from Terri Stratton). Or, to check the other side of the APM/ACPI coin, open the Power Options applet in Control Panel. If there is an APM tab, make sure the “Enable Advanced Power Management Support” box is checked.


Step - 4
----------

Try a Shutdown shortcut -


For a shortcut to RESTART Windows XP:
SHUTDOWN -r -t 01

For a shortcut to SHUT DOWN Windows XP:
SHUTDOWN -s -t 01

Step 5
---------

WORK-AROUND: Disable power management for your USB hub: Open Device Manager (click Start, click Run, type DEVMGMT.MSC, click OK). Double-click to expand Universal Serial Bus Controllers. Double-click USB Root Hub. Click Power Management. Uncheck the box “Allow the computer to turn off this device to save power.” OK your way out

Step – 6
-----------
Click on the Start button.
Select Run from the menu.
In the run dialog box type “msconfig”.
Click OK.
Once in the msconfig utility select the startup tab. In the startup tab you will see several programs listed with a checkbox beside it. If there is a check mark beside the application listed, the application will startup when your computer starts up.

Regards
ELLIN

There could be an issue with the user accounts logins. This could be corruption in the OS when you installed it or a clashing driver . I would recommend you reinstall the Operating System with the Disks and before you start installing the drivers try to shut down and see if it shuts down properly . If it does then you know the Operating system and hardware is all fine and can continue installing one driver at a time and shutdown and restarting, continue doing this until you see which driver is causing a confict with your system. I have had a problem similar to this but it was some windows updates pack that I had done one time and had to reinstall windows too and do one by one. Hope my answer gets you closer to a solution.

This is usually caused because one of the PCI cards attached to the system is sending a Power On message to the PC. This is usually due to a short in the PCI device, but can also be due to a short on the motherboard itself or a faulty BIOS image.

You can try updating the firmware on your motherboards BIOS, and unplugging different PCI cards to see what is causing the issue. Additionally you could try turning off ACPI in the BIOS, but this will require you to press the power button after Windows Shuts down. This also doesn't allow you to do any advanced power management things like put the pc to sleep.

hi dear

Do not complete the following procedure unless you are very familiar with internal computer hardware removal and installation. The hardware components in a computer are very sensitive to static electricity. For information about the correct handling of computer components, contact your computer manufacturer. 1. Shut down your computer, and then remove all the Peripheral Component Interconnect (PCI) devices. 2. Restart your computer. • If Windows starts successfully, shut down your computer, and then reinstall the PCI devices one at a time. Start Windows after the installation of each device. When you install a device that causes the issue that is described in the "Symptoms" section, remove that device, and then continue to install the other PCI devices. • If Windows does not start successfully, remove one or more of the memory modules that are installed in your computer. Leave sufficient RAM for your computer to start and run Windows XP.

Note Windows XP requires 128 megabytes (MB) RAM. The minimum is 64 MB and the maximum is 4 gigabytes (GB).

For example, if two 256-MB memory modules are installed in your computer, remove one of the memory modules. If Windows starts successfully, shut down the computer, and then reinstall the RAM modules one at a time. Start Windows after the installation of each RAM module. When you install a module that causes the issue that is described in the "Symptoms" section, remove that module, and then continue to install the other RAM modules. 3. Determine if the PCI devices in your computer are compatible with Windows XP. To do this, visit the following Microsoft Hardware Compatibility List (HCL) Web site: http://www.microsoft.com/whdc/hcl/default.mspx

The computer is just doing it's internal diagnostics before it shuts down. This uses fairly little amount of physical memory. Every computer handles it differently depending on your configuration. If the computer does shut down on it's own....there is no real problem present.

Generally a code 10 refers to a dead component unfortunately.Although the card will be recognised.