Odor blowing from filter area

• Dog liquid waste turns to crystals when it dries,, the only way to get the crystals out is with hot water extraction. If you use too much water you run the risk of it getting into the padding or the backing of the carpet and then it smells till it dries out. You need to get a carpet shampoo or cleaner that has enzymes in it.

I don't believe this is normal. I would contact the company. I would use 1 part white vinegar to 2 parts water and put it in a spray bottle. Use that to clean pet stains.

You can buy little sachets of nice smelly stuff to put inside Henry. Most supermarkets have them. Makes the carpets smell nice too.

hi Donna.
Complete removal of pet hair from the home is a quandary many pet owners face. The Dyson Animal series vacuums use centrifugal force to remove animal hair from carpets, floors, curtains and upholstery. The high-powered vacuum is bagless, allowing you to extract pet hair from surfaces without worrying about running out of vacuum bags. As your Dyson Animal vacuum is exposed to pet hair and dander, a smell can develop. Similar to other small appliances, a vacuum needs periodic cleaning to keep it looking and smelling clean. When you use basic cleaning and deodorizing techniques, you can get the smell out of your Dyson Animal vacuum.

Step 1

Remove the bagless receptacle for pet hair according to the directions provided for your Dyson Animal vacuum. Hold the receptacle upside down inside a trash bag and tap the bottom to remove pet hair and dirt.

Step 2

Mix 1/2 tsp. of dishwashing detergent with 1/2 gallon of warm water in a bucket. Dip a clean cloth into the soap solution and wring it out.

Step 3

Wash the inside and outside of the receptacle with the cloth to remove dirt and dander that cause odor. Rinse the receptacle with a cloth dampened with water. Dry it thoroughly with another cloth.

Step 4

Remove the HEPA filter from your Dyson Animal vacuum. Pick visible clumps of pet hair off the filter and discard them. Flush the filter with cool water to wash out dirt and hair. Rinse the filter until the water runs clean. Gently squeeze the filter and allow it to air-dry for up to 12 hours to ensure it dries completely.

Step 5

Moisten a cloth with undiluted vinegar. Wipe off the exterior of the vacuum with the vinegar. Deodorize the receptacle and interior areas, where the bagless receptacle and filter go, by wiping them with the vinegar-moistened cloth. Dry the vacuum with a clean cloth.

Step 6

Place two drops of vanilla extract on a cotton ball. Drop the cotton ball into the receptacle before securing it to the vacuum to prevent odor from building up. Vanilla extract is an effective natural odor absorber.

hope this helps you out.

Never heard of this odor but if you have had it in both vacs it might have something to do with a disintegrating rubber backing on a carpet.
Arm and Hammer makes a baking soda based vac powder that will help eliminate some odors.
Do several things , get the powder and pour a tablespoon of it or baking soda into a fresh bag. Keep your filters fresh. If you use washable filters be certain they are thoroughly dry before reinstalling. And use a Mutli ply filter bag.. and NEVER pick up anything wet or vacuum a damp carpet

I had this problem along with a clogged filter. I used the solution for clogged filter here on Fixya and the dog smell went away too. It has to do with the flange on the cylinder getting pushed up out of position. Give it a try. 

Susan,
I think you can find your solution with any number of products found at petedge.com. The decision you are really left with is what odor you prefer as they have pine and citrus scented products. You may also be able to find comparable products at a local pet super store also. It will be a laborious task though as you will need to soak the hose if detachable and scrub the vacuum itself. An easier but perhaps less effective way would be to buy a carpet shampoo odor eliminator solution and allow the vacuum to do the work for you. Obviously you will need to change the bag before and after if your unit using bags. I hope this is of assistance to you and I have provided a link below to the specific web page for Pets Edge Odor eliminating products. My wife is in the pet service industry and loves this store. Thanks for using Fix Ya and if I can be of further assistance please let me know.
Jim
link

my plush carpet and dog hair do not go together! I realized with this particular model and in my environment, the bag fills in one vacuuming! I literally dug out all the dirt I could by taking it apart and then changing the bag. Voila!

Hi.

Check that brush roller (beater bar) is free to turn with no obstruction.
If it is still noisey after doing this try this site for Dyson repair manuals.

http://dysonmanuals.inc.io/

Chris.