We are trying to install our brand new frigidaire front loader machine. It is perfectly level, and when the water starts to fill the tub (on any setting and water temp), after about 3-5 minutes, we get an E10 error. There are No kinks, the drain hose is adequately high enough and there is no oversudsing. Has anyone had a water pressure problem? We noticed that our hot water pressure is noticeably lower than the cold pressure (with both valves wide open). Any tips or suggestions would be helpful to get our machine running before waiting for service in 1 week.
Are you sure that water fills the tub ? Close the hot water tap and check if cold water fills in, then close the cold water tap and open the hot water one and check whether hot water fills in. Let me knw with your test results.
Hello paversa971 - Are you certain the error code is E12? This manufacturer does not have any E12 error code for washers. Could it possibly be E10 or E11? If so, washer may be experiencing a water fill issue.
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The water definitely fills the tub. The E10 error appears just as it seems the proper water level has been acheived.
We just put an extension onto the drain hose to make sure that the bend is 24 inches. Still not working. The drain hose now comes from the washer, to the floor, and then back up to the PVC drain pipe at 3 feet high (from the floor). we are calling service tommarrow, but are VERY discouraged that we cannot get this thing to work properly.
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