I've just purchased an HTC HD phone and I've followed the e-mail set-up wizard and put in all my details but I keep getting a message saying that its got an error synchronizing and cannot connect. Any ideas?? I've tried every way I can think of and never had a problem connecting with other phones
Not sure if this helps or ot, as the original question was a little lacking on detail:-)
If you are using t-mobile (might apply to other operators as well, but I could only test on t-mobile) try the following:
Start
Settings
Connections Tab
Connections
Set up my proxy server
Clear the tick box title "This network uses a proxy server to connect to the internet"
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kprasunsingh,I pasted a portion of the E72 manual regarding email set-up,hope this helps:
Set up e-mail on your device
1. Select Menu > Email > New mailb..
2. Read the information on the display, and select Start.
3. If requested, allow your device to connect to the
internet.
4. Select your e-mail service provider or account type.
5. Enter the required account details, such as e-mail
address and password.
The e-mail service can run on your device even if you have
installed other e-mail applications, such as Mail for
Exchange.
E-mail
Set up your e-mail With the E-mail wizard,
you can set up your corporate e-mail account,
such as Mail for Exchange, and your internet
e-mail account.
When setting up your corporate e-mail, you may be
prompted for the name of the server associated with your
e-mail address. For details, contact your company IT
department.
1. To open the wizard, in the home screen, select Set up
e-mail.
2. Enter your e-mail address and password. If the wizard
is not able to configure your e-mail settings
automatically, you need to select your e-mail account
type, and enter the related account settings.
If your device contains any additional e-mail clients, those
are offered to you when you open the wizard.
you will need to check the WAP and Email setup settings with your service providers, you can also go the the Email setup wizard and enter the following settings.
Yahoo Mail offers standard POP3 access for receiving emails incoming through
your Yahoo mailbox, by using your favorite email client software. To setup your
email client for working with your Yahoo account, you need to select the POP3
protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (SSL enabled, port
465)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (SSL enabled, port
995)
Follow the below mentioned steps :1.
Locate information concerning your particular email service's incoming POP3/IMAP and outgoing SMTP server addresses. Refer to the resources section below for a list of server settings that pertains to many common e-mail providers.nformation mentioned below :
Yahoo Mail offers standard POP3 access for receiving emails incoming through your Yahoo mailbox, by using your favorite email client software. To setup your email client for working with your Yahoo account, you need to select the POP3 protocol and use the following mail server settings:
Yahoo Incoming Mail Server (POP3) - pop.mail.yahoo.com (SSL enabled, port 465)
Yahoo Outgoing Mail Server (SMTP) - smtp.mail.yahoo.com (SSL enabled, port 995)
POP Yahoo! Mail Plus email server settings
Yahoo Plus Incoming Mail Server (POP3) - plus.pop.mail.yahoo.com (SSL enabled, port 995)
Yahoo Plus Outgoing Mail Server (SMTP) - plus.smtp.mail.yahoo.com (SSL enabled, port 465, use authentication)
IMPORTANT : Yahoo mail on outlook or cell phone is a paid service by yahoo.
2.
Turn on your mobile phone and wait for the standby screen to appear. go to "Menu" button on your screen and select "Messages" from the menu, press "Select" to continue.
3.
Go to the "Settings" menu and press "Select," choose the "Email" option. Select the "Email setup wizard," press the "Select" button and hit "Yes" to continue.
4.
Choose an email account type you wish to configure, press "Next," choose the "Account" option, press "Name" and use your keypad to label your new email account.
5.
Press the "Next" button to continue with the email setup. Enter your email address and password, press "OK" to continue.
6.
Enter the incoming POP3/IMAP information pertaining to your particular email service and press "OK" to continue. Select the "Outgoing Server (SMTP" menu item) and enter in the appropriate SMTP address for your email provider and press "OK" to continue.
7.
Hit the "Select" and wait for the "You have configured this email account successfully" dialog to appear.
Click on the "New Account" and start the 'Account Setup Wizard' by tapping 'Next'.
Select your country/region and service provider or just select 'others' and name the Account.
On the 'Account setup: User details' screen, provide Name, Username, Password and Email address and tap 'Next'.
On the 'Account setup: Incoming Details' screen, select Account
type to 'pop3?, provide pop incoming server details, keep the 'secure
authentication' option unchecked, and also keep 'Secure connection' to
none(of course if you don't want to use secure connection) and tap
'Next'.
On the 'Account setup: Outgoing details', provide outgoing smtp server address, select the 'Secure authentication' to 'Login' option, 'Secure connection' to none and tap 'Next'.
Now you are on 'Account setup: Complete screen', tap the 'Advanced Settings' option
and change the default port 25 to whatever port your server requires.
Most email servers these days do not use default 25 port, rather 26 but
you need to confirm this at your hosting server panel.
Now tap 'Finish' and you are done.
Just send a test email to yourself and if you have setup everything correctly, message will successfully be sent and received.
Hope that helps! THANKS FOR USING FIXYA
You will need adjust the mail application's POP settings to get your Yahoo! Mail messages into it.
POP access is a service for owners of one of the following:
Yahoo! Mail Pop Access & Forwarding Yahoo! Mail Plus Premium Services
A Broadband account
A Small Business account
Please note that access to IMAP servers is not available.
To use an email client or application to send and receive Yahoo! Mail
messages, you may need to designate a new incoming (POP) mail server and
a new outgoing (SMTP) mail server. Consult your owner's manual for
instructions on designating servers in the email application.
If you can't add new POP or SMTP servers, you will need to change your current server settings.
Before you make any changes, write down your current settings. You might
need to revert to your original settings later if you decide to send
and receive messages from your other email addresses.
The following steps will help you find the POP settings for your Yahoo! Mail account and configure it:
Log onto your Yahoo! Mail account from a PC.
Click Options > Mail Options.
Click POP & Forwarding.
Click Set up or edit POP & Forwarding.
Click POP Settings.
Note your Server Setting information. Your phone email client or application will ask for these settings:
Incoming Mail Server (POP3)- for example, pop.mail.yahoo.com.
Outgoing Mail Server (SMTP)- for example, smtp.mail.yahoo.com.
Account Name/Username, your Yahoo! Member ID- for example, myuserID.
Email address, your Yahoo! Mail address- for example, [email protected].
Password, your Yahoo! Mail password- for example, l0ngitudin*l
Notes:
POP server settings may change from time to time and you should confirm
the current POP server settings in Yahoo! Mail if it is not working.
When using Microsoft Outlook, replace the "@" in your address with "%".
As an alternative to configuring Yahoo! Mail POP mail configurations, go to:
The Mail tab is where you send and receive e-mail messages. Including Outlook E-mail, you can add up to four POP3/IMAP4 and web-based e-mail accounts in this tab. To add an e-mail account 1. On the Home screen, slide your finger to the Mail tab. 2. If this is your first time to add an e-mail account, touch New Account on the bottom-right side of the screen. 3. Set up your e-mail account using the E-mail Setup wizard. 4. To add another e-mail account, touch Menu > Accounts > New Account and use the E-mail Setup wizard to set up your account. For detailed instructions on setting up e-mail accounts using the E-mail Setup wizard, see Chapter 6. To check e-mail When there are new e-mails, the icon on the Mail tab and the respective icons of the e-mail accounts will show the number of newly received messages.
If you have installed the synchronization software on your computer and created a partnership with your device, then your device is ready to send and receive Outlook e-mail. If you have not yet installed the synchronization software nor created a partnership, do so by following the procedures in Chapter 5. Tip To set up your company e-mail account so that you can access Outlook e-mail messages wirelessly, you must set up your device to synchronize via an over-the-air connection with your company’s Exchange Server. For more information about synchronizing with your company e-mail server, see Chapter 7. Add an e-mail account To add a new e-mail account, you can do one of the following: On the TouchFLO 3D Home screen, slide to the Mail tab and then touch Menu > Accounts > New Account; or Tap Start > Messaging > Setup E-mail. The E-mail Setup wizard then opens and lets you enter your e-mail account settings. See “E-mail Setup Wizard” in this chapter for details.
You will need active sync http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx
To install and set up ActiveSync on the computer 1. Install ActiveSync on your PC, as described on the Windows Mobile® Getting Started Disc. 2. After Setup completes, the Synchronization Setup Wizard automatically starts when you connect your phone to the PC. The wizard will guide you to create a synchronization 3.Select the information types to synchronize between your phone and computer. If you will synchronize your phone with both your computer and Exchange Server, do the following: • For the Contacts, Calendar, E-mail, and Tasks items, choose whether to synchronize them with the computer or with the Exchange Server. These items cannot be synchronized to both. • Select the check boxes of the other information types if you want to synchronize them with your computer. 4.Click Next. 5. Click Finish. When you finish the wizard, Active Sync synchronizes your phone automatically. Once synchronization completes, you can disconnect your phone from your PC.
After that if you setup the program correctly every time you will connect your phone with computer will be automatic synchronized
Go to the mail tab in touchflo/home, then menu> accounts>new accounts, then enter your email address + password >next>check try to get settings... > next> enter your name and the name to be shown on the phone for the account >next>type in username/password>set automatic send/recieve>done!
If it cannot find your settings automatically, or if it says messages cannot be downloaded to your mobile device, in messages go to menu again then tools>options>tap your account to modify>edit account setup>keeping pressing next until you get to 'incoming mail server. Here you must put your providers POP/IMAP settings manually. It should be found on their website, or by calling them. Then next until you get to outgoing settings, then again get the address from your provider, and put it in there. Should be working now..
Same, wont connect to exchange. Solution: Throw against wall!!!!!!!!
What type of mail service is it? Exchange, or Imap?
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