Question about Sony CCD-TRV138 Camcorder

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Reinsert tape message

Every time I try toload a tape I get a reinsert tape message sometimes I can ff or rr for a second or even play but then the dreaded message reappers

Posted by bdb121 on

  • 8 more comments 
  • bdb121 Aug 12, 2007

    I was reading other solutions on same problems they said to whack it 3 to 4 times on each side so I tryed it & what the heck it works now

  • Anonymous Dec 16, 2007

    how about that? i 've had same problem almost a year now.i read about whacking camera on it's side to fix problem,so i tried it and now it is working fine.i just can't believe it.i can't help but laugh!!!

  • charlie9876 Dec 26, 2007

    I had the same problem yesterday on Christmas day - sure wished I had found the whacking solution then. I tried it this morning and it seems to be working just fine now. Can only hope it stays fixed for awhile.

  • Anonymous Apr 06, 2008

    I had this same problem. Hit the camcorder 3 to 4 times, and it start working again. It really works! I don't know how long, bu tright now it is working. Thanks you guys!

  • Anonymous Apr 17, 2008

    I also have a sony handycam giving the same message to reinsert tape. I saw the wack solution and gave it a try. Amazingly, it worked.

  • Anonymous Apr 25, 2008

    Believe it or not, wacking it worked for me as well. I wouldn't go crazy with it, but it did work.

  • shafipro1 Jun 24, 2008

    i have JVC GR-D23EK Mini DV Digital Camcorderi GET A MESSAGE SAYING

  • Anonymous Nov 27, 2008

    Had the same problem...slightly blew a fuse, then found this page.  As others stated, smacked fairly hard multiple times, and is now working.  I wish I could do that for my squeaking breaks!!!!   I also got the 33:22, or 22:32 message...I guess referring to the sensor in another post.  Thanks for the whacking advice.

  • Anonymous Dec 15, 2008

    Yes, It worked for me

  • iambigslick Dec 17, 2008

    Alright so I had the same exact problem. I've got the Sony CCD-TRV 138 and got the c31:22 error code and figured that with my bad luck that the "smacking it" solution wouldn't work like it did for everyone else. So I went and smacked it a couple good times, and nothing, still got the message. Next we decided to take the tape out and I gave it to my boyfriend to smack and he smacked it 2 real good times on the tape side and OMG it worked!!! I can't believe that it actually worked! Now, I'm not getting my hopes up yet, as its just been a few minutes...but I've been able to do more now than ever. Also, another reason I'm not getting my hopes up yet is that we thought it was working once before, we went and tried it and needless to say it worked...then we went to try it again and then the dreaded error happened again. So HOPEFULLY it will be completely fixed now. I'll try to report back if I remember. I'm so excited now I can record my daughters Christmas!! Thanks!! :)



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I got the dreaded reinsert tape message today and i thouht that my video taping days were over. i then made my way to this page and saw this. whack it three or four times and it will work. at first i thought what a load of crap but i tried it anyways... being really mad at the time, i showed my camera no mercy. i took out the tape and gave it 4 hard hits with my palm, put the tape back in and it worked. thanks alot, this works


Posted on Dec 30, 2007


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These error code means that there is a problem with the take up reel. The tape up reel is responsible for "taking up the tape slack" as the tape is running. Try resetting the camcorder. This is done by removing the battery or ac power, wait 10 seconds, reapply the battery or ac power and try again. however..seems this usually happens when the tape has run out of time whilst recording, you have changed the tape....and your re-inserting the tape again for transfer trying to rewind it correct?.....either way, pull the battery off, have the power chord ready plugged in as the only power source, close the tape door...and just as it loads pull the power chord out as you just hear it try to wind up....then wait a few seconds, (your on switch is in VTR or VCR mode......quickly put the power chord back into the camera and repeatedly overide the commands by hitting the << REW button or FFW>> the camera should have bypassed the error alert and start winding the tape....just let it wind the tape for about 20 seconds...hit stop....pless PLAY > you should have normal function again. and go to where you wanted the tape to be.

Posted on Nov 02, 2014



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The reel sensor might be the problem and indicate c31:23?....if you can open your camera try this....pull the wiring of the sensor at the socket at back it again...

Posted on Aug 12, 2007

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