Question about HP Color LaserJet 3500 Printer
Just recently my printer has begun leaving what looks like smears of color along the entire length of any printed document. It started when I replaced my Cyan toner...then things that had no blue color (specifically) our logo, started having a faint blue background. We calibrated...same problem. Yesterday I replaced my black toner and now I am getting long lines that look like ladders all along my papers. I have tried calibrating, cleaning and pulling out my hair. Any suggestions?
Do you use original genuine cartridges or refilled ones. It sounds like you have had a leak and need to completely clean out your printer heads, rollers and perhaps do a deep claean as well. You can buy faulty cartridges and toners that have one leak, then the ink continually leaves traces as it prints. When you say callibrated, do you mean you ran print tests and setting tests. Running a print test can often help to diagnose ink issues an d narrow the results down a bit. After a thorough clean, you could try uninstalling and reinstalling unit.
Posted on Aug 12, 2007
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