Just recently my printer has begun leaving what looks like smears of color along the entire length of any printed document. It started when I replaced my Cyan toner...then things that had no blue color (specifically) our logo, started having a faint blue background. We calibrated...same problem. Yesterday I replaced my black toner and now I am getting long lines that look like ladders all along my papers. I have tried calibrating, cleaning and pulling out my hair. Any suggestions?
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Re: HP Color Laser Jet 3550 Smearing Colors
Do you use original genuine cartridges or refilled ones. It sounds like you have had a leak and need to completely clean out your printer heads, rollers and perhaps do a deep claean as well. You can buy faulty cartridges and toners that have one leak, then the ink continually leaves traces as it prints. When you say callibrated, do you mean you ran print tests and setting tests. Running a print test can often help to diagnose ink issues an d narrow the results down a bit. After a thorough clean, you could try uninstalling and reinstalling unit.
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That sounds like a drum issue. Try replacing the toner or have you done that already? Give me a call if you ever need to replace the toner. I can beat out Staples and Office Depot. Damien @ iPrint Technologies - 818.700.7419 Dir.
The 3550 won't print in any color if any of the colors are out. You'll have to replace the color ink that's empty to get it to print.
In the future, if you're just printing black and white, you can select "Print in Grayscale" from the print properties to just use the black ink cartridge, which will help the color cartridges to last longer.