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Remove DVD player from the mains. Look for the slotted opening covered with plastic cover at the bottom front, which can be opened easily by hand without much force. After opening it put a small flat screwdriver (locate the stud inside) & move it so that the tray will just open. Then pull the tray & remove your CD.
Yes, it was a piece of the addhesive dot that was stuck to the back of the disk. I unplugged the unit (of course), removed the 10 screws holding the cover on the chassis and that exposed the disk in its tray. I could not manually open the tray still, but I was able to remove the tape dot from the disk while it was still in its tray. All is well now.
There is a small belt that has become worn or has broken. Open the DVD palyer, press the open key push on the silver disc, the tray will open, . On the tray pul the two tabs up gently, remove tray. Belt is located there
I fixed the same issue by forcibly pulling individual trays to their open position. I removed the casing to gain better access (tons of screws) but you can probably gain clear access to the shelfs without removing the casing if you have good needlenose plyers. I found a stuck CD within one of shelfs, wedged WITHIN the moving components of the shelf. It works perfectly now.