Question about SanDisk Sansa c240 MP3 Player
download the Sansa Connect Recovery Tool from:
then get a firmware upgrade from the Sansa website
If that fails, there are a few different possibilities.
0.5) make sure the songs are in mp3 or WMA format
1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).
Posted on Feb 19, 2008
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