SanDisk Cruzer Micro 4GB USB 2.0 Flash Drive Logo
Posted on Mar 16, 2009
Answered by a Fixya Expert

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I have a 4gb cruzer flash drive and its not working

I have a 4gb cruzer flash drive and it was working fine for over a year and then all of a sudden when i put it in the usb port the light doesnt come on and it doesnt show up under my computer.

  • 2 more comments 
  • Anonymous Apr 26, 2009

    I plug in my cruzer scan card or even my memorex scan card and the computer does not reconize them

  • Anonymous May 19, 2009

    Yeah, I have the same problem. The first time I plugged it in, it flashed once and I even saw the Safely Remove Hardware icon, but it suddenly disappeared and the orange light turned off. Plugging it into the back doesn't seem to work either. :/

  • Anonymous May 21, 2009

    So how do you fix it , my usb's orange light does not turn on and it's also not recoznuized by my PC then it gets really hot under it .....

  • Anonymous May 23, 2009

    Yes it on but the light is very dim and is still not reconized by my computer or anything else, also its still gets hot under the flashdrive.

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1 Answer

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  • Posted on May 12, 2009
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Joined: May 26, 2008
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Okay. Try putting it in on the back of your computer and tell me if it lights up at all, even if it flashes once.

Ryan Frame
Creative Energy Associates Technical Center
Head Technician

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My 4GB cruzer flash drive won't work

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San Disk Micro Cruzer 4GB

Hi there,

Try plugging it in to a different USB port on your computer. Make sure the connecter on the Cruzer is clean and there's no dust inside.

Also, try plugging it in on a different computer.

If none of these work,
I'm afraid it's a hardware problem and there's nothing that can be done about that.

Hope I helped!
Tom
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How to use flash drive

Cruzer Micro is an USB external memory where you can store files.
It is automatically detected and installed on all Windows OS from Windows 2000 onward, same on Mac OS and recent Linux versions.
All you have to do is plugging the device into USB.
After the flash drive had been automatically installed , it will be displayed under Computer as an external disk.
You can copy and transfer files using Cut, Copy and Paste functions, or Send to function in windows, or the file manager, depending on the OS used.
In Windows, before unplugging the memory from USB , it is better to turn off the computer or use the 'safely remove USB' function located near to the clock, on the lower right hand corner.

Read also the documents below:


Introducing the Cruzer Micro

Find Answers || BeCompliant Corporation


How to Use Sandisk Cruzer Flash Drive

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Since you say you have tried on several computers, i am afraid to say your USB is dead, if you have warranty you should take it to the shop you bought it from.
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