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Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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No d drive

I had a d drive and have been using it to burn photos to disc, and have been playing sims etc. today my d drive has gone!!!!!!i keep recieving error code 39 and or files missing. please help.

Posted by chewywawa on

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Anonymous

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Follow this article to fix the issue:

http://support.microsoft.com/kb/314060

Posted on Apr 23, 2009

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Ebenezer Phillips

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Hello the issue is with the registry on you computers.the system cannot read your device driver for the cd device. it is a matter of refreshing the registry butyou have to be careful in doing this. futher help let me know. RESOLUTION WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. There are two supported methods to resolve this issue. Back to the top Method One 1. Remove the Upperfilters and Lowerfilters values completely from the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} NOTE: If you are getting a code 39 message, it may be that additional third-party filter drivers were added to UpperFilters and LowerFilters values in addition to Adaptec filter drivers. In that case, you may try to remove the non-Adaptec filter drivers first, leaving the Easy Creator filters in place to see if the Code 39 goes away. If you still receive an error code 39, 32, or 31 message, remove the Upperfilters and Lowerfilters values completely in the preceding key. 2. Restart your computer.

Posted on Aug 11, 2007

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