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Mike, do the flames look to be normal size once they do light or are they very small? You may have a bad regulator. The regulator is used to lower the incoming pressure to a safe level to prevent excessive flame size. It sounds as though the regulator is not working properly. However, if the flames are small or uneven levels, check the orifices directly below the caps or on the burner valves for any obstruction such as spillage or cleaner residues. You can replace the regulator with any brand that has a 1/2" in/out pipe thread. Most are available at a large hardware store.
Are the burners uniform around top? Pictures show that there is a slot on one side. The tech is probably right.. You are not the only person complaining about this. Call back and see if there is a different burner that will fit you stove.
Hello
The soot stains come from the air mixture, that will show too much yellow flame tips, just adjust the air intake, too have an idea how much to adjust it, and also it wouldn't hurt to clean the flames holes by sticking a pin. Alos make sure you have the right fittings converters. It's the grill LP Gas or Natural?
Hope this help
Eddie Rentas
Tupper Lake NY
Remove the burner knobs, inside of each shaft is a straight slot screw adjustment, use a flshlight to see it. Sears has screwdrivers this small.While holding the shaft with a pair of pliers turn the screw in the shaft, it will be hard to turn, this is normal.
Continue doing this until you obtain the desired flame setting.
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