Question about Whirlpool GS6SHEXNL Side by Side Refrigerator

Kenmore Elite refrigator side by side Model # 10655602400

Purchase a Kenmore Elite refrigator side by side Model# 10655602400 7/01/2005. No problems until this year '07' The freezer is frosting up and we had to defost it a couple of times. Sears' repair guys come out and change the theromostates and also put some kind of stainless steal rod to hang down into the drain well at the bottom of the freezer. The guy said the drain freezes up and this prevents air circulation into the refrigator side of the unit. However, my vegetables are frozen, so air is circulating. The freezer reads below -30 degrees and I have frost on the other side (milk side) of the refrigator. Tomorrow the Sears'repair guy is coming out again! (4th time) I bought their extended service warranty for $219.95 for one year only! Can this problem be fixed?

Anonymous Mar 14, 2014

freezer on bottom/ anything i can do to prolong the life of the refrig thank you

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Tracy Farrell

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Boomdog, the problem with your fridge is the temperature control board (where you adjust temps at in the fridge section). I serviced one of these just this week for the same problem! It's working fine now. They'll need to bring a control board with them to finish this job. The part number for it is #8201659. Be glad you won't have to fork over the cash to buy it, the retail cost is ~$165.00. Unfortunately, all of my vendors tell me this board is a factory backorder item. Maybe Sears will have it, maybe not. Also, after the repair is complete, please connect your computer controlled appliance up to a quality surge suppression/arrestor device. We highly recommend this one... http://catalog.belkin.com/IWCatProductPage.process?Product_Id=124911

Posted on Aug 11, 2007

Tracy Farrell Aug 17, 2007

Boomdog, just curious how the repair went. Everything OK?

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Kenmore Elite refrigator side by side Model # 10655602400

1 Answer

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