My modem's power light and internet light are on but eithernet and usb lights are off. My computer is also not detecting a lan network, saying lan cable is unplugged but in reality the cable is attached. Seems the modem's router function is not working. Any tips ?
Assuming you using ethernet to connect the pc to the modem: how about checking your ethernetLAN card on the pc if it's integrated with the motherboard you can enable it from the bios settings if it's an expansion card it sounds like you need the most up to date driver which can be downloaded from the card manufacturer's website if you have access to internet on another pc. assuming your pc is connected to the modem via usb: reinstall the driver for the modem . another thing you can do is buy a usb to ethernet adapter which are available for under $5 on the market one end connects to the usb port on your pc and the other end is ethernet and this should work .
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