Sony Cyber-Shot DSC-T3 Digital Camera Logo
Posted on Aug 10, 2007
Answered by a Fixya Expert

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Sony cybershot dsc t3

Henever I turn the camera on the LCD screen is now black and when I take a new picture that also just comes out black, although I can view old pictures.

  • 10 more comments 
  • jellenger Feb 24, 2008

    I now have the same problem - the LCD is black and all i can take are black pictures - all my previous pictures owever are fine. My DCS T3 camera is about 4 years old now. Does anyone have any ideas on how to fix it - it wasOK last week!

  • Sonny F Feb 28, 2008

    When I turn the camera on, LCD is black. But I can view old pictures.

  • s377201 Mar 29, 2008

    I have the same problem that i can view old pics but LCD is black once I switch over to Camera mode and the picture taken also appears as totally black.

  • cicco Apr 24, 2008

    when I switch on my camera I get a blank screen and the message E.61:00 the re setting doen't cure it. The play back is OK

  • Giten Jul 07, 2008

    I have similar DSC-T3, but in between it started working properly again. I did not use the camera for a couple of months and now its balnk again. Any solutions for DSC-T3. Is there a recall also for DSC-T3?

  • prakrama Aug 09, 2008

    Date: 2008 Aug.



    I have same problem of a "black" blank-out screen. I had used it 4-5 months back perfectly fine. Now its all blank. Does anybody have a solution. The model is DSC-T3.



    Would sony replace this. I assume my warranty period is over as the cam is now 4 yrs old.



    Pls. revert back at [email protected]

    Thanks

  • Anonymous Aug 27, 2008

    I have the same problem with DSC T3 cybershot.I can view old pics but LCD is black once I switch on the Camera in shooting mode and the picture taken also appears as totally black.



    If u have any soln send email @ [email protected]

  • robinprime Oct 06, 2008

    I also have this problem. I can view images on the memory stick that were taken before the fault appeard. Any image taken after the fault seems to react like contact whith the lens is lost. Information in display is available demonstrating the screen is operational.

  • Anonymous Oct 12, 2008

    wat 2 do help me plz

  • Anonymous Nov 20, 2008

    Our screen is blanked out when in camera or video mode, but we can still access photos already taken. I have been in touch with Sony about the free repair service for the image sensor device http://www.sony-asia.com/support/announc... and am waiting to hear how to access this.

  • Anonymous Mar 07, 2009

    Same problem exactly

  • Anonymous Apr 30, 2009

    I am dealing with sony, too. The above web link is probably ok, but their server keeps giving me "DNS Error."

    I tried by phone, and in the US, the recall is no longer honored, as of 3/30/09. Missed it by 3 weeks.

    I'm trying to deal with Sony Asia, if I can get past Sony's DNS problem. (My ISP says it's not their problem.)

    I may be able to find the vendor (a HK dealer via eBay) and maybe they can send it in for me.

    Otherwise, Sayonara Sony! I've been slowly souring on Sony products for some time. They're not as high quality as they once were - but then, what is?

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AMJAD HUSSAIN

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  • Sony Master 586 Answers
  • Posted on Mar 11, 2009
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Hi,
   For all of you who have commen problem in your cameras, That this problem is caused malfunctioning of CCD IMAGER and SONY repair it free of coast. For free of cost replacement of CCD IMAGER please visit your nearest SONY SERVICE CENTERS.
Thanks for using FIXYA!
Take care.

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  • Posted on Nov 20, 2008
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Have a look at http://www.sony-asia.com/support/announcement/58200/product/dsc-t3 for details of Sony's announcement about this problem. They are offering a free repair of the image sensor device.

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  • Posted on Aug 31, 2007
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If it is a DSC T33 there is a recall SONY RECALL I have a similar problem on a different model. Sony is sending me a UPS label and will pay for ALL repairs...I originally called their tech support and they did not tell me about the recall..my local camera shop told me there was a huge recall...so I called sony again and suddenly they are fixing it for free. Just call them and say " I am calling about the recall" SONY 1-800-222-7669

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  • Posted on Dec 12, 2009
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I had my T3 repaired in March of 2009 but had to pay for it. It had the distorted image symptom per DR Lamb's link above.
This week (12/09) the T3 had a "relapse" of a similar sort: The stick can be accessed, but neither still nor movie record mode work. I have a blank screen with the message "Turn the power off and on again." I do and the message appears again.
I've tried removing the battery, fully charging same, and removing the memory stick. I still get the message. I can access already taken images via my Mac, and view them on the T3 screen.
I sent an email to the Sony repair center earlier about degraded focus. They said the 30 day warranty on my previous repair had run out, so I'd have to pay $128 to fix it. That was before the black screen w/message described above.
Last week, I emailed the same repair station (Texas) about the new problem and have gotten no answer.
I agree with someone above who said he's despairing of Sony. Nikon now makes a similar shirt-pocket camera to the T3, so I may just dump the T3 and get the Nikon.
Dan

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  • Posted on Jul 02, 2010
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Sony is a piece of ****. how do they have a recall for a certain amount of time, shouldnt it be a recal for all the cameras that SONY fucked up on?

bottomline i paid over 400 dollars for a broken camera and now they expect me to pay 100 more dollars to fix a problem that THEY created.

sony robbed me.

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  • Posted on Jun 17, 2010
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Unfortunately Sony does not offer this service in The Netherlands.

A

Anonymous

There was a recall on the following models on the 24th November 2006: DSC - T1,T11,T3,T33,U40,U50,M1,F88.

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AMJAD HUSSAIN

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  • Posted on Mar 11, 2009

SOURCE: sony cybershot dsc t3

Hi,
    Please see the link below and consult any SONY SERVICE CENTRE nearby to you for free replacement of CCD IMAGER.

http://www.sony-asia.com/support/announcement/58200/product/dsc-t3

Thanks for using FIXYA!

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