We have had the ILO Television, only approx six months. Worked just fine up until first of this week. When we try to turn it on, it lights up STAND BY. ?? Spent all day yesterday on the phone trying to find someone to talk to. Like all the other problems listed on this sight, it is impossible to talk to someone representing ILO. We called Wal-Mart, this is where we bought it, and the Manager called back and said they have had numerous complaints. He also told is he believed it was made by Sony. Again, I have not been able to find anyone to talk to. So, with this information, I have decided to make a formal Complaint to the Better Business Bureau. I can only hope everyone else that has had the same problem will do the same. When you make that kind of investment, it should last a little longer than six months. All other electronic devices have a one year Manufacturers Warranty. This should be no exception. And, may very well have, but, who do you call??
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I would suggest you reset all the channels You should reset the channels once a month or six weeks to make sure they don't cancel out on you. I am on aerial and reset the aerial as well.
I replaced bulb on SOny XBR 60 with sony brand bulb about six months ago. everything was fine, then a week ago it seems that I lost the "red" portion of the color. Any suggestions?
I have the same issue. Here's a temporary solution, which is what I've been doing for the last couple of weeks, unplug the unit from the wall, just long enough for the red standby light to go out, then plug the unit back up. as soon that the red standby light comes on, press the on button the the remote or the unit. You may have to do this couple of time before it works. Somedays it works on the first try for me and then somedays I have to do it 3 to 4 time. I sure that at some point this will stop working too.
there is some internal problem, maybe you must reheat the IC's inside or there is probably defective parts. Try if it oscillates if you turn it on by monitoring the collector voltage and it must be around 100 to 135 volts.
How old is your TV? If its more than six months old it more than likely has a thermal problem. This results from the fact that all lcd and plazma tvs never entirely power down and after six months or so depending on the model if they are suddenly devoid of power for even one hour they may not turn back on.
The power boards have a tendency to warp slightly after a period of time and after an hour or so with no power they shrink back do to contraction. As stupid as this sounds if your moderately mechanicaly inclined then remove the back cover and stand being careful not to scratch the screen. Get an ordinary hair dryer and without removing th RF shield ( metal cover ) gently heat the power supply till its hot enough to be uncomfortable to the touch. then try the power again. This should work temporarily
and isolate the problem. Good luck.
Had the same issue 4 1/2 months after purchase(2 weeks after Wal Mart's warranty expired of course). I contacted Ilo and was told it was the main circuit board.
I purchased a 32" ilo widescreen back in Oct. of 06. It worked great for about a month before I had similar problems as you're having. Suddenly my remote wouldn't work (except the power button) and none of the buttons on the TV itself would work (except the power button). I was able to watch movies but unable to switch the video over to TV mode. Very frustrating. The Walmart in my area wouldn't take the TV back. The only way I was able to get it fixed was by sending it to ILO's service center. (800) 216-5156.
Fortunately less than three months had passed since my purchase plus I still had my receipt. Because of this they were willing to fix the problem free of charge. If more than three months have passed I believe they charge for labor costs but not for parts. Once I sent my TV out ILO had it fixed and back to me within three weeks. Luckily I had another TV around while I waited. I hope this helps.
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