Question about Sanyo DP50747 50 in. Plasma TV
I have a sanyo plasma 50" tv "DP50747. The tv shut off on its own, i turned it back on and all i erceived was audio, a black screen and audio. i tried everything that sanyo customer service wanted me to try and nothing worked. I live in a small town and getting it serviced will me hard to do, so thought i would service it myself but not sure whats wrong with it. customer service said it sounded like a bulb or lamp that went out, then he gave me a bogus number to call. i have no where else to turn. im in a major pickle here, can someone please help me out.
Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Pull up older posts.
In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Posted on Apr 25, 2017
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