Question about Logitech Cordless Click Plus Rechargeable mouse (9311740914)

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Cannot reintroduce them to my pc

I have just moved my pc to a new office. When i connected my system back up the keyboard and mouse would not work. I have tried for hours to reintroduce them using the same method initially used when i purchased them but they will not connect. The mouse is fully charged and the batteries in the keyboard are new, the wires are correctly plugged in and i am pulling my hair out.............can you help??

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  • stu130771 Aug 13, 2007

    Thanks very much for the advice...........worked first time, soory for the delay in thanking you, cheers

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andrew pester

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It may be a silly question, but have you connected the reciever back into the same usb port as you took it out from, as if i'ts in a different one you may need to install the drivers again.

Posted on Aug 10, 2007

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Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

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Unplug the USB cable associated with the keyboard and mouse while the computer is still on. Plug it back in to a different USB port. This should cause Windows to re-detect them and reinstall the drivers automagically. Let me know if that works.

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Cordless Mouse & Keyboard install I need help
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Often this is simply because the radio link between the receiver and the mouse/keyboard has been broken. Some possible reasons for this are: flat batteries, insertion of new batteries, connector to the computer removed, etc.
In the first instance, you should restore the Logitech devices to a defined status (reset). To reset the device:
Remove the batteries from the mouse/keyboard for approximately ½ hour.
Press and hold the "Connect" button on the receiver for 15-20 seconds. Make sure that the receiver is connected, the PC is switched on and that there are no batteries in the devices. After resetting, insert new batteries and restore the connection as follows:
  1. Press and hold the "Connect" button on the receiver for 1-2 seconds.
  2. Then immediately press the "Connect" button on the bottom of the mouse (locate this button before you start, all cordless mice have a "Connect" button)
  3. Move the mouse around to check that the connection is working correctly
  4. Press and hold the "Connect" button on the receiver again for 1-2 seconds.
  5. Then immediately press the "Connect" button on the bottom of the keyboard (locate this button before you start, all cordless keyboards have a "Connect" button)
  6. Use the keyboard to check that the connection is working correctly
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If one or both of these devices is still not working, try them on another compatible PC system to ensure that the fault does not lie with your PC system.

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