Kitchen Aid side by side model #kscs25inss00 The ice machine stopped working. I checked the solenoid valve for the ice machine and it works, as does the water dispeser in the door. The teeth in the ice tray are almost straight up. When i connect power directly to the motor of the removed ice maker, the moter moves those teeth. What do you think I need to change?

Could you have inadvertently cut the IM off? Maybe it stopped working earlier and it wasn’t noticed until all ice was emptied out. In any case some testing will have to be done to determine what is bad; the ice maker or the water valve.

Hi DonaldG.

Are you sure it is something blocking the ice from falling?
You might want to check this, There is a troubleshoot section for ice problems, try to see if one of that solutions match your situation.

The ice maker not working: ---

Its the problem of water inlet valve. It's a dual valve. This valve has two tubes in it. One for water dispenser and one for ice maker chamber. The one side of valve is working, but other side of the valve is not working. The valve is got stuck in one position

Click this link below to troubleshoot the problem: ----

http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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This will help. Thanks. Helpmech.

if neither one works that usually is the water valve located on the back of the fridge. Try this manually fill the ice make with a glase of water and check the temp. in the freezer. you can reach in and touch to see if water is freezing in ice maker. see if it dumps the ice then surly the valve is bad

Hi Dan,the plastic hoses are removed by pushing up on the "ring"around the hose at the inet and pulling it out.

the water comes in from the wall and then it run to a solenoid then to the ice machine.the timer on the ice box tells the solenoid when to open and close,

When you activate the switch, do you hear the inlet valve buzzing? If you do, check the container or tubing in the fresh food side and make sure it is not frozen. If you do not hear the valve buzzing, chech the valve. If it appears to be ok, then you will need to check the switch inside the door control panel.
Please let me know if I can help further.

Thanks
Vic

Ice will not force the hatch open.

I would suggest not buying a KitchenAid. I have the same problem with my ice maker. Have had nothing but problems with every KitchenAid product that I have ever owned. I will never purchase another KitchenAid product.

All of there appliances are second rate. That is "The KitchenAid Difference"

YES ... MOST PROBLEMS WITH ICE MAKERS THAT SUDDENLY STOP WORKING IS THE WATER SOLENOID STRAINER IS CLOGGED OR THE ORFICE INSIDE IS CLOGGD.(USUALLY LOCATED BEHIND THE FRIG. WHERE THE SMALL WATER LINE CONNECTS). THE STRAINER AND ORFICE IS USUALLY ON THE "INLET" SIDE OF THE VALVE.WITH BUCKET AND RAG NEAR-BY, TRACE THE SMALL WATER LINE AND LOOSEN EACH NUT TO SEE IF YOU HAVE WATER. SOME WATER SUPPLIES USE A SMALL "SADDLE VALVE" FOR TAPPING INTO A WATER LINE. THEY CAN CLOG TOO ... YOU CAN TEST TO SEE IF THE SOLENOID VALVE HAS POWER TO IT ... BY TAKING A METAL BUTTER KNIFE OR NAIL FILE AND HOLDING IT CLOSE TO THE TOP OF THE SOLENOID (coil) YOU SHOULD FEEL THE MAGNETIC PULL IF IT IS ENERGIZED. IF IT IS ENERGIZED AND YOU HAVE WATER ALL THE WAY INTO THE BACK OF THE FRIG ... THE PROBLEM LIES SOMEWHERE ELSE.