Soap doesn't go out of dispenser

Sounds as if the line is plugged. Old soap may have collected inside the line and dried up, preventing passage of new liquid to pass through. Call the Manufacturer and ask them how to clean out the line.

I know this is very simple but switch to powdered soap I'd water flow is good. Remember to remove liquid soap insert

Remove detergent drawer by pulling out, some models got a tab where you need to push for release. Remove plastic cover from softener compertment and clean it. It maybe clogged up with residues from softener or liquid detergent

We mistakenly switched liquid detergents and mixed enzyme based and bleach based. They gelled in the dispenser. I took the outer door cover off and could not figure out how to take the white plastic despenser off of the main door without breaking it. I disconected the electrical harness and took the main door off the hinges so I could take it outside, turn it upside down and use the garden hose pressure nozzle to blast the gellout of the white plastic dispenser. I use a piece of plastic coat hanger to poke around inside to break up the gell several times. It all came out in marble size pieces.

OK, Duh..... I guess there is about a 2 to 3 min. delay for the liquid soap dispenser to fill up and disperse the soap into the washer tub. After that short cycle is complete the fill cycle engages and fills at normal speed.

We learned from our new Duet that when washing with Tide soap powder, there is an adjustment inside the pull out drawer where the soap powder goes. You will see a grey plastic slider that goes to the right for liquid soap & to the left for powder soap.
Moving this slider to the left corrected this problem - not using all of the soap powder needed - for us.
Good luck !
Marilyn in FL

is your soap door open when this happens if it is then make sure there's no water or other liquids in the dispenser from loading the washer one tablespoon of water in there will clump up the soap and it won't drop when it pops open

Hi Vneck,

I'm Harvey the Master Plumber.

Your problem is: When you run a cycle, there is soap left in the dispenser at the end of the run.

Do you use a powdered soap? This can be a problem for some d/w. Sometimes it occurs as a d/w gets older. Try a liquid d/w soap. Make sure it says "dishwasher" on it.

Feel free contact me again!
Please give me a rating here at fixya before you sign off
Thank you,
Harvey your Master Plumber

The soap dispenser is intended for both liquid and powder detergents. If you have a problem with mildew, then you may need to clean it occasionally with bleach water.

According to the manual on pages 12 & 13.

1. Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.


The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

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