Water dispenser The water dispenser does not dispense water, but the ice maker does make ice, so water is getting to ice maker but not to the dispenser.

https://www.youtube.com/watch?v=p9GjSqi6eY4

https://www.google.com/search?source=hp&ei=yj52Xrn4O9aGjLsPjY2MkAY&q=Ice+dispenser+on+refrigerator+has+quit+dispensing.+ice+maker+and+water+dispenser+still+work.+fuse%2C+switch%3F+What+do+I+need+to+do%3F&oq=Ice+dispenser+on+refrigerator+has+quit+dispensing.+ice+maker+and+water+dispenser+still+work.+fuse%2C+switch%3F+What+do+I+need+to+do%3F&gs_l=psy-ab.3..0i362i308i154i357l6.3892.3892..4963...0.0..0.280.280.2-1......0....2j1..gws-wiz.....6.KpTP5CQ-W1Y&ved=0ahUKEwi5hZO9_KvoAhVWA2MBHY0GA2IQ4dUDCAU&uact=5#kpvalbx=_8UF2Xqv7BqLHxgOu8YKYDw57

Andrea, make sure you are getting water to your ice maker. Most common ice maker problems are caused by lack of water. There is a water valve( dual) that feeds your water dispenser and ice maker that could be the culprit. Even if you are getting water out the door the valve can still be bad( separate water lines)..
Second thing to check are your optics( It measures ice level in your bin. If they are defective it will trick your ice maker into thinking its full of ice and not produce anymore.) They are located on the freezer walls just below ice maker..

Good luck

Start at the water valve at back of unit and work your way to the ice maker. Make sure the hose at the back of the frig isn't block. Also that the arm on the maker is down and in the on position. If all this checks, then go back to the solenoid that turns the water on and off to the ice marker.

Sounds like you have a leaking dispenser valve.

There should be a plastice hinge cover on the left top hinge on freezer door. Take it off and press the plug together firmly. Try that and let me know, Sea Breeze

we can not get water or ice out of the dispenser

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.

You're funny. This is a portable 12/120 volt model. It dosn't have a water dispenser or ice maker :-)

Check the following:

Is the freezer door closed completely?

Is the ice storage bin installed correctly?

Is there ice in the storage bin?

Has the ice frozen in the storage bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the
ice bucket? Dump the ice cubes and clean the ice storage
bin.

Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.

Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:

Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.

The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

Sounds like the water solinoid valves are wired wrong.One activates The water dispenser.The other the ice maker.That, why every so often the water shoots out on the floor.The ice maker is telling the valve to open.