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first type!you use your mobile more than 250 hour this kind of problem came! for that you want to install new software for your mobile!second think is if you play games in yur mobile this problem came!
Better think is you format your mobile and try to put new software to your mobile!!!!
download the set of programs from that link i sent you, if u hav installed drivers for ur v3 as yet, jus plug in the cable n folow the prompts n select the folder called p2k drivers, afer that restart ur pc, install rds lite 2.4 n plug ur fone back in n browse for the small in the the key pad folder n flash ur fone... that shud fix ur keypad issue