Question about Targus AMB03US

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Bluetooth Mouse Sirs: I purchased a Targus Mouse in January and have had continuous problems with it. I can get it to work for a while and then it does not. I finnally did something right the other day and it worked. I turned the lap top off and the next day it does not work. I go through all the instructions in the manual. Things seem to be going right then I get the signal message: "Devise Targus BT Laser Notebook Mouse does not support service Bluetooth Serial Port." I have spent hours at different times since purchasing this from Dell. I wish I had never spent the money for this mouse. I can not find any answers in the manual. Please give me some suggestions. I know it can work. Bob Cornelius, [email protected]

Posted by chaplain on

  • turkeyfish Nov 26, 2007

    I too have had problems with getting the mouse to be recognized and after it finally does, it stops being recognized after the computer is turned off and then restarted.



    Thinking it might be constantly draining the recharable batteries but it is usually left plugged in almost all the time and this would seem to rule out this as an explanation for failure.



    Tech support via Targus website poor and does not address the problem. It may be that Vista is different from Windows and the manual is written for Windows and not updated.


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Anonymous

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This happens to me alot when my Dell laptop w/ Vista is restarted. It seems to be the bluetooth-- Vista says the bluetooth sent an error and the driver was not installed. Usually a reboot fixes it. I suggest once it is working don't turn your PC off!

Posted on Oct 11, 2008

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Try new batteries. If this does not work then try reinstalling the blue tooth drivers. If this does not work then replace the mouse. if you purchased it from Dell, it might be still under warranty.

Posted on Aug 17, 2007

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What is the OS of your computer? This Targus mouse would work with Win 98, Win 2000 and Win XP. Vista was not mentioned. And if you are running Windows Vista for you laptop, then that could be the reason why it was not recognized by the computer.

Is this the wireless optical mouse? If yes, you need to follow the steps below to isolate the problem:

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If you've tried everything and got the same problem, you may need to refer to the manufacturer, because I'm not sure if this mouse is a Plug-n-Play device or if it needs a driver.

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