Question about Microtek ScanMaker i800 Film Scanner

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Problems with my BRAND NEW MicroTek ScanMaker i800

I just received this scanner today. The scanner goes through its proper sequence. However, the scanner does not produce an image. All I get is a white/blank screen where an image should be. I've already loaded the software 3x, each time I had other programs disabled. I had the scanner off when I loaded the software. Basically, everything is working except it is not producing an image.

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  • Ronald Deloatch
    Ronald Deloatch Aug 10, 2007

    I am using ScanMaker i800/MicroTek Scanwizard 5 v6.202 for PC

  • wild20fire Dec 04, 2007

    when starting scanner get a message that says "color matching component is missing, color profile is bad or there is low memory" tried to change profile but could not find one. will only scan in grayscale, error message keeps popping up.

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Welll what are ya using for the software what program

Posted on Aug 10, 2007

  • Anonymous Aug 10, 2007

    if you could give me your scanner type i would be able to guide you how to scan images

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