I've been using the Toshiba Gigabeat MES30VW for over 3 months now with no problems.
When I turned it on today the screen is saying "The battery is low. The Portable media center will turn off soon" and them I'm prompted to press ok.
I attempted to press ok but no response.
I attempted to turn the device off but no response.
I attempted to charge the battery but no response.
I attempted to hold the power button in hopes of a reset button but no response.
Right now the screen is still showing the error message and is not going to stand-by mode. The screen is still on and bright with the error message.
Any solutions to this?
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This error usually happens when the firmware has been corrupted or deleted. The easiest way to correct this is by updating the firmware. You may also try to restore the firmware data by following the steps below.
1. Connect the gigabeat to your computer using a USB cable.
2. Start Explorer on the PC.
3. Open the folder in which the gigabeat room is installed. --> The folder in which the gigabeat room is installed can be opened by clicking [Start] [All Programs] [TOSHIBA gigabeat room 2.0] [gigabeat room 2.0 Program Folder]. Usually, the folder will be found in C:\Program Files\TOSHIBA\gigabeat room 2.0.
4. If you can't find the folder, please go inside the gigabeat then click on [tools], [folder option], go to [view tab] then select [show hidden files and folders].
5. Now, inside the gigabeat root, copy a folder named "GBSYSTEM" located in the folder that was opened in Step 3.
6. Use "Safely Remove Hardware" and disconnect the gigabeat.
Sounds like a built in glitch ... You might want to take it back under manufacturer's warranty and get a completely different MP3 Player/iPod, because it sounds like a scamming item - for $400 I'd demand answers.
It may sound a bit cheeky, but I find reputable models, like Goodmans, JVC and Sony work without a problem, and buying cheaper models with mass GB space would seem a bit too good to be true.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard
If you reformated the mp3 player's hard drive, the problem probably is that it can't find it's firmware which is supposed to be located on it's hard drive. To fix this, simply copy the GBSYSTEM folder located (usually) in C:\Program Files\TOSHIBA\gigabeat room 2.0.2 to your mp3 player's root.