Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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KKenmore 80 Series washing machine

I need to get the back plate off so I can clean out the inlet for the water.. this is the second washing machine that has had the problem of the water not shutting off because some foreign mater (rust) has lodged in the inlet and the water keeps filling the tub and overflows on to the floor. We took apart the other washer and the back was in 2 pieces so it came apart easy.. this machine has a single metal backing with all sorts of clips and we cannot figure out how to get it off to access the inlet valve so we can clean it. Thanks, ediebeady

Posted by Ediebeady on

  • Ediebeady Aug 10, 2007

    Contrary to popular belief.. we were able to get the back plate off.. may not be able to get it back to its original state, but we did get the water inlet valve off with the machine intact. We made the mistake of removing the screens from the hoses and some foreign matter has gotten into the valve and is preventing the cold water side from sealing. We tried to flush it with both water and air and have decided we need a new part. Thank you for your help and we will let you know how it works after we install the new part.



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Jeff Rockwell

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You shouldn't have to take the machine apart to get to the water inlet. Just turn off the water and disconnect the hoses. That's where the screens are to the water fill valve. If your water isn't shutting off, it may actually be the pressure switch. You need to lift the console and check to see if the air hose is still connected. The pressure switch will be behind your water level selector and is usually round and white in color. There is an air hose that should be attached to it. This is a simple and common problem with this model washer. The hose comes off for some reason and the pressure switch never shuts off the water. The console should open by either removing the two end caps and exposing a philips screw on each side. Or, you will need to slide a putty knife under the two corners of the console from the FRONT to release the retaining clips. Just push in while gently lifting and the console should pop off. Double check these before going through all the extra hard work first. Let me know if this helps, and if you need further assistance. By the way...the back plate doesn't come off. You will need to remove the entire front casing. I will explain the steps necessary to remove it if you need to.

Posted on Aug 10, 2007

  • Jeff Rockwell
    Jeff Rockwell Aug 10, 2007

    I guess what I meant to say is that the back SHOULDN'T come off. It actually takes more effort to remove the back plate than to remove the casing. For future reference, the casing comes off by removing the console, two retaining clips and one connector plug. The contents of the machine are fully exposed and easily accessible. Hope you're on the right track with your repairs. The valve replacement should be easy and affordable. Good luck and let me know if I can still help.



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