Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

1 Answer

KKenmore 80 Series washing machine

I need to get the back plate off so I can clean out the inlet for the water.. this is the second washing machine that has had the problem of the water not shutting off because some foreign mater (rust) has lodged in the inlet and the water keeps filling the tub and overflows on to the floor. We took apart the other washer and the back was in 2 pieces so it came apart easy.. this machine has a single metal backing with all sorts of clips and we cannot figure out how to get it off to access the inlet valve so we can clean it. Thanks, ediebeady

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  • Ediebeady Aug 10, 2007

    Contrary to popular belief.. we were able to get the back plate off.. may not be able to get it back to its original state, but we did get the water inlet valve off with the machine intact. We made the mistake of removing the screens from the hoses and some foreign matter has gotten into the valve and is preventing the cold water side from sealing. We tried to flush it with both water and air and have decided we need a new part. Thank you for your help and we will let you know how it works after we install the new part.
    Ediebeady

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You shouldn't have to take the machine apart to get to the water inlet. Just turn off the water and disconnect the hoses. That's where the screens are to the water fill valve. If your water isn't shutting off, it may actually be the pressure switch. You need to lift the console and check to see if the air hose is still connected. The pressure switch will be behind your water level selector and is usually round and white in color. There is an air hose that should be attached to it. This is a simple and common problem with this model washer. The hose comes off for some reason and the pressure switch never shuts off the water. The console should open by either removing the two end caps and exposing a philips screw on each side. Or, you will need to slide a putty knife under the two corners of the console from the FRONT to release the retaining clips. Just push in while gently lifting and the console should pop off. Double check these before going through all the extra hard work first. Let me know if this helps, and if you need further assistance. By the way...the back plate doesn't come off. You will need to remove the entire front casing. I will explain the steps necessary to remove it if you need to.

Posted on Aug 10, 2007

  • Jeff Rockwell
    Jeff Rockwell Aug 10, 2007

    I guess what I meant to say is that the back SHOULDN'T come off. It actually takes more effort to remove the back plate than to remove the casing. For future reference, the casing comes off by removing the console, two retaining clips and one connector plug. The contents of the machine are fully exposed and easily accessible. Hope you're on the right track with your repairs. The valve replacement should be easy and affordable. Good luck and let me know if I can still help.

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I bought an older 842 washing machine. It has been sitting for awhile so I cleaned out the filter. At first I did not get the plug back in and water ran out and the inlet fault light came on.


Sounds like either the small filter at the inlet solenoid valve or the solenoid valve itself. Either way you are going to have to get inside the machine to get to the inlet valve.If no water is coming through the soap draw then it can really only be at the valve OR the inlet to the soapdraw is blocked (again - need to take off the top to look) Make sure power is disconnected before you do. The flashing red light after 30 seconds or so is just letting you know that the drum has not reached certain water level in the appropriate amount of time.
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LG Washing machine IE error code Solutions


An IE error code will appear if the washer has not filled with water in approximately 8 minutes.

Are the water valves opened completely?

If an IE error code appears on the washer, check to make sure both hot and cold-water taps are open completely. After both valves have been opened, unplug the washer for 10 seconds and retry the wash cycle.

Are the inlet hose filters clogged?

There are filters on the inlet hose connections of the washing machine. They are intended to filter away mineral deposits from hard water and other debris from getting into the unit. If clogged, water will not flow through these filters into the washer. Turn off both the hot and cold water taps, disconnect the inlet hoses from the back of the washing machine, and clean the inlet filters gently but thoroughly.

Are the inlet hoses attached properly?

If the inlet hoses are not attached to the machine correctly, it will prevent proper water flow to the washer. Turn off the hot and cold water supply then disconnect and reconnect the inlet hoses. Ensure that they are threaded properly. After the hoses have been reconnected, open the water taps completely, check for leaks, and unplug the washer for 10 seconds and retry the wash cycle.

NOTE: The inlet filters are inside the hose connections on the back of the washer. Because of their small size, take care when removing and cleaning the inlet filters so that they do not break.

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Where is the filter in washing machine


Start by turning off the hot and cold water faucets that are connected to your washing machine. This will stop water from running into your washer so you can disconnect your water inlets without flooding the house! To relieve any built-up water pressure, pull the knob out on your washer that starts the washing cycle for just a few seconds. Now it's time to unplug and disconnect your washing machine. First, unplug your washer from the electrical outlet. Next, use a pair of pliers to unscrew the hose fittings on the back of the washing machine. There will likely be some water left in the hoses, so you will want to have a hose or a bucket handy in order to catch and clean up any spillage. Now it's time to break out the water-resistant vacuum. Place the vacuum over each water inlet. As you turn on the vacuum, tap on the inlet a little with a plier in order to free any debris or sediment that may have lodged in it. Continue vacuuming until the inlet is clear, then repeat on the second water inlet. Now that you're done clearing out the filters, it's time to reconnect your washer. Using your pliers, reconnect the correct hose to its inlet and make sure to tighten them properly. Don't forget to double-check to see if there are any leaks. If you find any, re-tighten accordingly. After that, all you have to do is plug your washer back into the outlet and you're ready to go. You've successful cleaned out your washing machine filter!

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Hello there and thank you for choosing fixya
An IE error code will appear if the washer has not filled with water in approximately 8 minutes. If an IE error code appears on the washer, check to make sure both hot and cold-water taps are open completely. After both valves have been opened, unplug the washer for 10 seconds and retry the wash cycle.
There are filters on the inlet hose connections of the washing machine. They are intended to filter away mineral deposits from hard water and other debris from getting into the unit. If clogged, water will not flow through these filters into the washer. Turn off both the hot and cold water taps, disconnect the inlet hoses from the back of the washing machine, and clean the inlet filters gently but thoroughly.
If the inlet hoses are not attached to the machine correctly, it will prevent proper water flow to the washer. Turn off the hot and cold water supply then disconnect and reconnect the inlet hoses. Ensure that they are threaded properly. After the hoses have been reconnected, open the water taps completely, check for leaks, and unplug the washer for 10 seconds and retry the wash cycle.
And finely if all of this does not work then the inlet valve on the machine needs to be replaced ok?
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An IE error code will appear if the washer has not filled with water in approximately 8 minutes. Check to make sure both hot and cold-water taps are open completely. After both valves have been opened, unplug the washer for 10 seconds and retry the wash cycle. There are filters on the inlet hose connections of the washing machine. If clogged, water will not flow through these filters into the washer. Disconnect the inlet hoses from the back of the washing machine, and clean the inlet filters gently but thoroughly. wm_inlet_filter_removal(1).jpg If this doesn't work then you will need to change the water inlet valve by removing the top panel.

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An IE error code will appear if the washer has not filled with water in approximately 8 minutes. If an IE error code appears on the washer, check to make sure both hot and cold-water taps are open completely. After both valves have been opened, unplug the washer for 10 seconds and retry the wash cycle. if this doesn't help then there are filters on the inlet hose connections of the washing machine. They are intended to filter away mineral deposits from hard water and other debris from getting into the unit. If clogged, water will not flow through these filters into the washer. Turn off both the hot and cold water taps, disconnect the inlet hoses from the back of the washing machine, and clean the inlet filters gently but thoroughly. wm_inlet_filter_removal(1).jpg
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Water continues to run into the washing machine through the whole wash cycle and even when the machine is off. I have to keep the tape turned off. other than that the washing machine functions normally.


Hi Welcome to FixYa I am Kelly. You have debris inside your water inlet valve. You can try to clean it by doing the following:

- First remove both hoses from the water inlet valve and remove the inlet screens of the water valve.
(Use a knife blade on the outer part of the screens to remove them from the water valve)
- Connect both hoses to the water inlet valve without the inlet screens.
- Connect ONE hose to the wall faucet
- Place ONE hose in a bucket

SELECT WARM WASH and start wash fill

Water should flow into the washer and the bucket. Use the handle of a screwdriver and tap the hose connections of the inlet water valve for about 20 seconds. (your trying to free the debris from the inlet water valve diaphram)

Stop Fill

Reverse Hose connection at the wall.... i.e. hook up other hose and disconnect the one you had connected. Place the hose you disconnected from the wall into the bucket.

START warm fill

Water should flow into the washer and the bucket. Use the handle of a screwdriver and tap the hose connections of the inlet water valve for about 20 seconds. (your STILL trying to free the debris from the inlet water valve diaphrams)

STOP FILL

- Connect hose to wall connection
- WASH the inlet screens under slowly running water until both sides are clean
- Remove hoses from the water inlet valve and install the inlet screens.
- Reconnect hoses and turn on water supply

TEST HOT and COLD fill

Turn off machine.... IF the debris was freed the water flow will stop when the machine is turned off.

If this flushing attempt does not correct your constant water flow the remedy is to replace the water inlet valve on your washer.

I can help with locating parts ON-Line but will need your model number to help you should you require a water valve.

Hopefully you are able to clear the debris by doing the above. (50 - 50 chance of it working)

Thanks for Choosing FixYa,
Kelly

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if water is entering when the machine is off, saounds as if the water inlet valve is notoperating correctly and you would need to replace it.. its where you screw you inlet hoses to the machine.

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