Zoom is fully extended and stuck in that position...the LCD screen is grey, and nothing else works. Power comes on and that's all. Took it into a camera store and they tried to disengage the "stuck" lense, but nothing budged. Please help.
The following blog outlines some repair options for a lens error:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
I just had the exact same problem with my camera! My husband noticed when he looked at it from the side angle that the lens was slightly crooked, he gently bent it back into place and it started working properly again right away. Good Luck!
The only solution is to replace the lens module.that module is very costly. hope it help
To solve this
Put the camera about a half inch from a hard surface.
Let the lense go out and hit the surface and retract a little bit. Let it go out all the way when it tries the next time.
If that doesnt fix it, try this:
Turn it on and let the lense go out fully
See where the lens comes out of the camera? The little round crack that surrounds it? Wiggle the lense a bit and blow in there a bit. (Be sure not to blow on the lense!)
Now turn it off/on again, and it should be fixed
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See the following video, It may also help you
Thanks and Keep using Fixya
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Zoom lense stuck in extended position, power comes on briefly with blue screen and then cuts out, otherwise doesn't work. Have tried to reboot camera to get lense back in. No luck.
Camera fell zoom lense stuck
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