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Posted on Aug 09, 2007

Motorola W375 support

I am trying to connect my W375 to the computer but when I do it just goes into storage mode on the phone but not recognized on the computer as a storage device. I have tried to disconnect the cable and reconnect several times and turn off the phone and remove the battery all not working. Can you help me?

  • 2 more comments 
  • scooner Nov 04, 2007

    have tried instaling phone to computer but box keeps coming up saying my phone is not connected , it obviously is , ihave also disconected the lead to the phone several times ??regards ian

  • saja Nov 06, 2007

    when trying to charge it says "unable to charge" I have tried 2 different chargers but get the same message .

  • net_blob Nov 29, 2007

    Since I lost the charger, I've been charging with my usb connected to my computer, but when it goes to one battery square or less it doesn't charge.

  • Anonymous Feb 29, 2008

    want to download picture from phone to computer


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  • Posted on Feb 01, 2008
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When i connect the usb cable to the computer it dosent let me download the pictures i have on the phone to my computer.i need help.



Throw the phone at a brick wall


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Need motorola pc suit to tranf er pics from cell phone to lap top i have a motorola cell phine and can not transfer photos with the motorola phone tools,want a free down load so that I can do this

You can download it free from motorola website but you can transfer images the way I do from my motorola phone. In the setup menu of phone, change the USB mode to mass storage mode and connect the phone using USB cable. Now your computer will recognize your phone as a mass storage device (like pendrive) and you can find all your images in it.

I lost my drivers. it s not getting connected to pc

HOWTO_Connect How to connect Motorola W375 to a Windows computer Introduction¶ This document describes how to connect your Motorola W375 to your computer in order to use it as a modem, or to administer it with Motorola W375 Manager software.
Connecting¶ To connect your motorola W375, follow the next steps:
  • Download and uncompress Motorola W375 Driver from this site.
  • Connect your W375 to your computer with its lid closed.
(You can also connect the device with its lid open, and choose "not" when it asks for permission to connect as an storage device)
  • When Windows asks you for a driver, select Motorola W375 driver folder.
This way, the next time you connect your mobile phone closed, your computer will recognize it as a new communications port and you are ready to use it with Motorola W375 Manager. If you open this "COM" port with a terminal emulation software (i.e Windows Hiperterminal) and type "AT", the mobile phone will respond you with an "OK" string.
Using it with Motorola W375 Manager¶ To use your mobile with Motorola W375 Manager, simply connect your mobile phone closed and then, start Motorola W375 Manager software.
Using it as a modem¶ To use your mobile phone as a modem, install "Standard 19200 Modem" driver and select the communications port associated to your motorola W375.
About Motorola W375 driver¶ Motorola W375 driver is basically the same driver known as Motorola USB Charging Driver. You can download Motorola USB Charging driver from motorola US support web site for Motorola W375. If you try to use Motorola USB Charging driver directly with your Motorola W375, device type will not be recognized, but if you change device ID from "USB\VID_2811&PID_0702" to "USB\VID_22b8&PID_4061", this usb charging driver will become completely compatible with wour Motorola W375 mobile phone. The driver you can download from this site, is exactly a Motorola USB Charging driver with the mentioned modification.

How can i download music from my computer to my phone as having trouble with it

Connect your phone and computer with cable given ,you will get an option in your mobile as "Use as storage device?" select yes ,now u can see your phone connected as external storage device in "My Computer" open the folder and transfer the file.

Pc conection


Can you please give us more information regarding this issue?

Are you trying to connect the cellphone to your computer? If so, when you bought the phone, it comes with the PC suite CD and you can use that to be able to install the software on your PC.

Although almost all phones now can act as USB storage, you just have to use it in USB MODE instead of the generic PC connection option.

Not connecting

It goes into storage mode you say? So the screen on the phone goes white with black text?

When you get this black on white screen, click "My Computer" and you should see your phone display as "MS DEVICE" along with your hard drive(s). It might take up to a minute to appear so give it time. Click it, and you should be into your phone, where you can copy pics from your phone to your PC. You can also transfer short compressed mp3 ringtones from your PC to your phone, and transfer images from your PC to your phone to use as wallpaper and/or screensavers.

Downloading photographs

Make sure the phone is switched on at the "home screen" with the flip open.

Connect the phone directly to a USB socket on your computer.

When the phone displays "Connect phone as external storage device" select "yes" & wait until the screen on your phone goes white.

On your PC, go to My Computer & select the new item MS DEVICE. Click on pictures - here you will see your photos & you can drag & drop them to your chosen location on your computer.

I have a Motorola W375


If you're with Net10, you should know that Net10 have disabled USB storage mode for the W375. So the only use for the USB connection is USB charging (for which you need the driver from the Motorola website).

Driver download

thank to raysagem......when i click the "yes" in screen to become storage cellphone in my w375 it works....thanks again

Installation cd?

You do not need to install anything, unless you want to be able to charge your phone by connecting it to your computer's USB port. If you want to do this, you can get the driver here:

You don't need this driver to upload photos or to put small mp3s on your phone from your computer, just make sure your phone is on, showing the home screen with the flip open, then connect your phone directly to your PC (not through a hub). When it asks if you want to use connect as external storage, press yes & wait until the screen goes white on the phone, then go to MY COMPUTER & click MS DEVICE. You can now see the phone's folders. But the memory on the w375 is tiny & you can't expand it, so the only point in putting mp3s on your phone is if you want to use them as ringtones.
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