I can not get my laptop to detect my device. I have installed Activesync 4.5 and when it tells me to, I plug in the craddle to the USB port, place the IPAQ into the craddle and it does not detect my device. HELP
This could be due to a few issues, try these soloutions in order below:
1) If you have a jacket connected to the ipaq it could be preventing the ipaq from locating correctly on the connector. Remove jacket and try insering again.
2) Check that active sync is set up to detect the device on the usb port. The cradle for the ipaq may have a serial and usb connector. Ensure that just the usb connector is attached to your laptop. Try connecting again.
3) You may need to uninstall the USB cradle if it was connected before installing active sync. Try the following steps if this was the case:
a) unplug the USB cradle
b) uninstall active sync
c)Click start then click control pannel then click system. Then click on the hardware tab.
Look for the device under USB, right click on the device and then select uninstall.
d) restart the laptop
e) Install active sync
f) ONLY after active sync has installed you can now plug the cradle back into the usb socket.
g) Now connect the ipaq, it should now detect it.
Had the same trouble with my ipaq phone..Nearly pulled my hair out on this one! ..Turns out it wouldn't sync using outlook express... I needed to install the Microsoft office version of outlook, then enable the usb connections in the options tab. of activesync. After that it worked..
Hope this helps
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I have an IPAQ 5555 and although it's old it works pretty well. A few things to be aware of - you need to upgrade the ROM to the latest version. I don't have the links to the downloads but you should be able to find them on the HP site.
The problem that you will likely run into is Windows 7 and Activesync. I did everything via Activesync on Windwos XP - hooked up to my PC and installed software, sync'd appts and contacts etc... Activesync won't install on Windows 7 due to "incompatibilities"
I just installed "Windows Mobile Device Center" for Windows 7 and was able to get my device connected to my machine but syncing is not yet working.
As for WiFi access, from what I remember it's just a matter of turning on the networking via the Ipaq Wirelss app (icon is a little green square) and then turning on WLAN. That will hopefully cause two little left and right arrows to appear up in the top blue bar on the device's screen - the top left LED should also flash green to indicate that you're connected to your network. If the LED is flashing amber then your networking is on but your not connected to anything yet. If this is the case then the icon showing will likely be two arrows with an x. Touching this icon should open a small window called "Connectivity". On this window you can click on the "Settings" link, go to the "Advanced" Tab and rthen click on the "Networks" button at the bottom of the resulting screen.
You should now see a list of available networks - make sure your router is broadcasting Wireless G and not just N or you probably won't see it. If you do see your network's SSID then touch and hold the entry and select the "Conect" 'option on the resulting menu.
Starting out I would keep your wireless security turned off just to keep it simple. If you can connect this way then you can think about securinng your network. Once secured it's basically the same proceudre but you just have to enter your WEP key.
btw if installing some of the HP service packs etc.. for 5555 doesn't work using Windows 7 and the Mobile Device Center (it may .. I haven't tried) you may try loading Windows XP Mode on your Windows 7 box and then installing Activesync in the virtual environment and working in there just to get your device upgraded
In order to sync your iPAQ with Windows XP or earlier, you will need to download and install Windows Microsoft ActiveSync 4.5 from:http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx. Notes: •You can use ActiveSync 4.5 only with phones that run Windows Mobile 2003 or later versions. ActiveSync and Windows Mobile Device Center won’t work with Windows Embedded CE 4.2 or 5.0, Pocket PC 2002, or Smartphone 2002 phones. (To see which Windows Mobile operating system you’re using, if your phone doesn’t have a touch screen, click Start > Settings > About. If your phone has a touch screen, click Start > Settings > System tab > About.) To sync information to any of these phones, you must use a USB or serial cable and your computer’s Internet connection and File Explorer. •You must use Microsoft Outlook 2002, Outlook 2003, or Office Outlook 2007 to sync your e-mail, contacts, tasks, and notes from your computer. Download and install ActiveSync: 1.Click the download link on this page, and then click Continue. 2.Select whether you want to register for the Windows Mobile newsletter, and then click Continue. 3.Click Download files below, and then click Download (next to the Setup.msi file). 4.In the File Download dialog box, click Run. 5.Follow the instructions in the Installation Wizard to install ActiveSync. Note:You must use a USB cable to connect your phone to your computer the first time you use ActiveSync to synchronize information.
Its a ActiveSync that you have on your CD (bundled with u'r own IpaQ) that I think it's suite best, because I've once installed ActiveSync v4.3 (upgrading..), device connection is intermittent, and some syncronizing process fails.
What version of ActiveSync are you using? Open ActiveSync on the PC, then open "About ActiveSync" under the "Help" menu - it should be version 4.5. If not, download version 4.5 from Microsoft as a first attempt to fix the problem. If you are using 4.5, try uninstalling/reinstalling again but make sure you do a soft reset (push the pin on the top of the device) before you connect the Ipaq. If this doesn't work let me know and we'll try some other things.
open active sync on ipaq and connect the cable with pc and ipaq. if not recognised perform a soft reset on ipaq. also check in active sync on pc >file> connection settings> allow usb connections is checked
It shouldn?t take more than 10 to 15 seconds for Active Sync to detect the iPAQ once it is inserted in the cradle and it turns on. First off you need to update to the latest version of Active Sync which is 4.5. Lots of synchronization issues have been fixed since 3.7 so here is the link to the download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9e641c34-6f7f-404d-a04b-dc09f8141141&DisplayLang=en
A couple of times over the past few years I?ve gotten a non recognition error as well. Each time I?ve been able to get away with removing and installing the latest version and my problem has been solved.
I have bluetooth Activesync working on my hw6515 connected to a Dell x300. Followed the instructions in the User Guide Chapter 9. Need to take note of the com port assigned to bluetooth serial port on the PC.
Connection must be initiated each time from the IPAQ ie go to buetooth manager and connect the activesync shortcut.
When you attach your ipaq, you should be able to go into My Computer and view the ipaq as a removable storage device, seeing the actual files and folders located on your ipaq. I would attempt to transfer the files via copy and past if Activesync cannot do it. If that solves the problem then its simply that Activesync is encountering some sort of memory overflow, if it still cannot sync then there is a problem with transfer protocol its using.