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RoboHelp HTML -- cannot check out image

Hello, (First of all, we use version control.) The problem: one .gif image cannot be checked out. The help system has several .gif images, and all the others can be checked out. When I access my images through the "images" directory (in the left-hand pane), usually I can right-click an image and see the option "check out [file name]" (or "check in"); but for this particular image, that option does not appear. Nor does the image check out when I open the topic containing the image. I checked the RoboHelp help system, but to no avail. It's probable that deleting the problem image file and re-inserting it would work; but that is a only work-around and doesn't help if it happens again. What can you tell me about this problem? Thanks, Chris

Posted by CmoWriter on


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Ricky Burgin

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By "check out" image, what do you mean? If you mean it does not display, filenames are case sensitive, so make sure the HTML code correctly calls the .gif file with the right case.

Posted on Sep 07, 2007


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