My cricut machine won't cut the paper; nor will the markers reach the paper. Almost like it doesn't quite line down far enough but it is in the cradle correctly.

It depends on the machine the expression 2 the expression and the little machines use markers that fit into the blade housing slot. The explore machines use special markers put out by cricut or there are some called slick writers that fit in the accessory clamp.

If your Cricut machine is not cutting all the way through your material, or is only scoring the material, choose a machine below for specific troubleshooting tips. Fortunately this issue can usually be resolved with basic troubleshooting.

• Cricut Explore
• Cricut Personal, Cricut Create, Cricut Cake, Cricut Cake Mini, Cricut Expression
• Cricut Expression 2, Cricut Imagine
• Cricut Mini

correct cut settings.

Remove the blade housing, then remove the blade and ensure that there are not any bits of paper stuck to the blade or lodged inside the blade housing. Ensure that you replace the blade housing correctly into the machine. Once clean, test your cuts again. If the blade and housing are already free from debris, or cleaning it did not help, proceed to 3.

Try an arm buoyancy test: gently press down on the black arms that surround the blade housing and then release them. Do they bounce right back up, or do they stick or rub in any way? If they stick or rub, please contact Customer Care through one of the options below for further assistance. If they bounce right back up when released, proceed to 4.

Increase the machine pressure settings and try your cuts again. If this does not change the cut result, proceed to 5.

Increase blade depth by turning the dial at the top of the blade housing. If this does not change the cut result, proceed to 6.

Perform a Hard Reset on the machine. If this does not help, proceed to 7.

Check your machine's firmware version. If the firmware is not up to date, perform a Firmware Update using Cricut Craft Room, a Gypsy device, or Cricut Design Studio.

Retry your cuts with a new blade housing.

If the machine is still not cutting through materials, or is only scoring the paper, please contact Customer Care through one of the options below for further assistance.

Forced Firmware Update on the machine through Cricut Sync.

Retry your cuts with a new blade housing. If the issue persists, proceed to 8.

Attempt a Format and Restore on the machine through Cricut Sync. Please note that this step should only be taken if all other steps have failed to resolve the issue.

If this does not resolve the issue, please contact Customer Care through one of the options below for assistance.

new blade. If this does not help, proceed to 5.

Adjust/increase the Multi-Cut setting in the Cricut Craft Room cut preview screen and retry your cuts. If this does not change the cut result, proceed to 6.

Retry a cut using a new blade housing.

If the machine is still only scoring or not cutting through the material, please contact Customer Care through one of the options below for assistance.

Search cricut.com for support faq go to expression 2 search format and reset. Watch the video on format and reset and do as it says. Calibrate when it's finished. If this doesn't work re download ccr after deleting it from your computer.

you have something under the mat or the mat is bent. If you are using Expression which I assume you are if it is cutting on the right then make sure you haven't got your mat kinked. It should line up with the side on the left and the little bar on the base of the machine on the right. Try putting it in portrait made and doing some cuts to see if the same things happen.
Flo

Sheila,
After much useless searching and an hour on hold with Cricut support, I finally got an answer. It would seem that the cradle arm is not a replaceable piece. Cricut can not supply anything to fix the problem. However, I have found that if you can get the cradle arm back into position you can lock it into place with the thumb screw. It will still hold the blade housing and marker/pen housings, you just have to be careful when removing them to make sure you don't damage your project. Hope this helps.

I would just use a new cutting mat if the mat your using isn't sticky enough your paper will move.

can u help me my cricut will not cut..can any one tell me were I can get work on it..
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After having the Cricut for many years, I finally figured out how to cut the intricate cuts. Use multi cut 2, speed on med (3) and pressure on 4. I also keep my blade at 4. It takes a lot longer to cut but it cuts out good!

Yes, there are three rollers that one adjusts your size of the image you are cutting that is on the right hand side of the machine. The other two are on the left side of the machine. The top one is your speed control and the bottom is your pressure. I would move it up to medium when cutting with cardstock or even up to high if it is thick cardstock. Hope this helps, any further questions feel free to ask me.

I was reading lots of forums and tech support pages on how to get my Cricut back online. I went to the store and got the Deep Cutting Blade & Housing and I got two replacement blades for the original housing that came with the Cricut. I also bought a pack of new mats. I replaced the original blade with a new one, used a new mat, and tweaked the depth and speed of my cuts and my little Cricut is whirling again!