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Voicemail indicator will not work

I do not get the enevolpe or my alert when I get a new voicemail. Anyone know how to slove?

Posted by schwags on

  • 3 more comments 
  • Anonymous Nov 03, 2007

    i get a text message envelope saying i have a voicemail

  • kaylajf May 13, 2008

    alert does not come on when i have a text message

  • Anonymous Jun 23, 2008

    I have voicemails in my box, but the phone does not show either the envelope or the screen when a voice mail comes in

  • ohnosept11 Jul 30, 2008

    SOLUTION FOR NON-WORKING VOICEMAIL NOTIFICATION: Phone into your service provider as if you were initially setting up voice mail. Go to "ADMINISTRATIVE OPTIONS" and check to see if the setting for "incoming call alert/notice/hold" is on or off. You want that setting "ON". That should fix your problem.

  • Anonymous Aug 21, 2008

    Same problem but with texts

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You only get an envelope when you have a text message, when you get a voicemail it should show a spool o-o

Posted on Aug 09, 2007

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1answer

How do you check your voicemail on a VTech cordless phone

The cordless phone pictured appears to be a VTech CS6114
and an Answering Machine System is not part of this phone.

** BUT ** an Answering Machine System is not the same
as "VoiceMail" anyway.

VoiceMail is an option offered by some (not all) telephone
service providers, and each of those who do offer the feature
employ specific procedures unique to themselves.

Check with your Telephone Service Provider to see if you
do have a VoiceMail service activated and how to go about
using it.

Per the CS6114 User Manual, the display indication shown,
"New VoiceMail", will be removed from the cordless phone
handset when you have accessed the providers' VoiceMail
system and played/cleared the messages.

If the alert display persists, it can be cleared from the handset
by the following (tested on my own cs6114 phone):
===========================
press [menu]
scroll to "Settings"
press [select]
scroll to "Clr voicemail"
press [select]
display reads "Reset VM Icon?"
press [select]
phone will (chirp)
press [off ] [off ]
===========================
Good luck!
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1answer

How do I check voicemail

VoiceMail is not a function or feature of the VTech cordless
phones.

VoiceMail is an option offered by some (not all) telephone
service providers, and each of those who do offer the feature
employ specific procedures unique to themselves.

Check with your Telephone Service Provider to see if you
have or can get a VoiceMail service activated and how to
go about using it.

Per the CS6114 User Manual, the display indication
"New Voicemail" will be removed from the cordless phone
handset when you have accessed the providers' VoiceMail
system and played/cleared the messages.

If the alert display persists, it can be cleared from the handset
by the following (tested on my own cs6114 phone):

press [menu]
scroll to "Settings"
press [select]
scroll to "Clr voicemail"
press [select]
display reads "Reset VM Icon?"
press [select]
phone will (chirp) press [off ] [off ]

Good luck!
--
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Hi,

You can try reset your phone, Turn off the phone, remove the AC adapter, press and hold the page/call button that is on the phone and plug back your Ac adapter, see if this fix the problem.
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