Wireless problem the wireless bt hub was fine on the nx9010 but now upgraded hub I can get it to connect but does not stay connected. Can anyone help or tell me which f key is for wireless

This page will show you where the default password is for all the BT Hubs. Where to find admin password BT Home Hub Help BT com Help If you need to reset the device as the password has been changed then look here How do reset my BT Home Hub to its factory settings Help BT com Help This will change the passwords to what are written on the BT Hub.

if you have a dialer plz check on setting on dialer you see one option on downside anyone connect internet plz check that. .

there is a button on the bt hub with the wireless sign on it, press it to allow the usb device to connect. You onlt need to to do this once its a security measure to stop anyone logging into your wireless network. Also it will only stay allowable for connections for a short period of time. But as i have said you only need to do it once to allow the new computer to connect.


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you can also change the BT home hub 2.0(black)encryption type to WEP type. all you need to do is follow the steps to change the type of encryption to WEP.

• connect a computer using the ethernet cable to the hub(its the black cable with yellow leads).
• open an internet explorer or anyother browser, in the address bar just type 192.168.1.254.
• you will be getting the BT home hub manager page with please reset your password, asking for three credentials.
• in the first bar enter the default admin password or the admin password which is found in the wireless card or at the back of the home hub in the label. in the second and third bars enter the password of your own, something like admin1.
• you will be getting another page coming with four options at the top (home, services, settings and troubleshooting).
• click on settings, and below troubleshooting in the blue bar itself , you will see advanced settings. click on it.
• then click on continue to advanced settings, now below home in the blue bar itself, click on wireless.
• after you do that, you will see two options called as configuration and security. click on security. there you will see the option to change the wireless encryption to WEP.after changing the type to WEP, type the same password again in the section for password and click on apply to save changes.
  
• check whether your printer is connecting to your home hub after that,
  

I am a person who work for BT in the tech help desk dept. if you have any trouble in doing this please reply to this message

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My Ipod touch would not connect to Bt Home hub.I reset hub and tried again and when it asked for password i entered Wireless key code found on hub Bingo worked fine since.
Silver Surfer

The BT Home Hub is a wireless Internet router distributed by BT. and yes she can connect to the internet.

wths the color of the hub u have is it while or black one with the blue lights
if u forgot the passphrase at the side u ll have reset to default button will b there press for 15secs and wait for it to reboot and at the back u ll have the wireless key u can use it or the passpharase at the hub can be used, and if u want to change u can go to the routers page and u can change it manually
for further assistance pls gemme back with the error code and version of the hub if not the lights on the hub for the furhter assistance

Hi Backatya,

Check what kind of security you upgraded BThomehub 2 uses. Since the hub supports more security-types then your adapter does, I suspect an incompatibility there.

You can solve it by connecting through cable and changing security to WEP or WPA (not WPA2).

Regards Ronnie

uninstall the bt desk top help first then the bt wireless connection , if ur wireless card has an utility use it to configure . the connection might be due the conflict between the wireless software. checked if ur getting limited or no connectivty if so delte and recreate  the wireless profile, if ur using bt router like home hub or voyager go the router page with the ip for hub its 192.168.1.245 and navigate to advance and keep the wireless channel to 9 or 11  for voyager the its 193.168.1.1

Go into your device manager and check and see if the usb connections are active and not turned off. If thats all ok open your network connections and make sure you see a wireless adapter there you should see two connections there, one should be lan adaper, and two should be wireless adapter. If not I need a little more info. Just write back to this sight and give more info what operating system your have wireless card ect. anything that will help, I hope this helps you out, usually you can fix it a couple differant ways you can email me anytime for more info.