Touch pad worked heating some water and then 10 minutes later didn't work. Fan and light work. Touch pad lights up when door opened or fan or light turned on but doesn't respond to touch.
Ut the tech sheet did mention that intermittent F7 problems are usually caused by poor connections. So I pulled the ribbon connector off the control board and cleaned the copper connectors using a pink pencil eraser. That whupped that puppy! But then I went out on another service call, same oven, different house. The pink pencil eraser trick didn't work on this one so I had to apply some of that famous Samurai gray matter. To identify the problem on this one, I cut power to the range and disconnected the ribbon connector that connected the touch pad to the electronic range control (ERC) board. Then I re-applied power and let it sit that way for 24 hours after which the customer was instructed to call me and report on the error code status of the oven. If no error code was reported, I knew the touch pad was the problem. If, on the other hand, the F7 error code came back, then I knew the (ERC) was the culprit. In this case, the error code did not come back during the test period and, using my keen, Vulcan-like powers of deduction, concluded that the touch pad was defective. I replaced the touch pad and problem solved!
Make sure that the program controller is working if not check
power - step down supply, the pads are responding- if not faulty pads- or the
door switches, if the switch contact are not good then it will not trigger the
processor to switch on the waveguides. If the lights or fan work without any
display or action of program being triggered to start then it can be a possible
fault on the main board or the processor. Sometimes insect secretion can short
the board and display panel and so the processor can work in such an erratic
manner. If so clean, solder and reset the board. Now identify the parts by
clicking this link: http://www.espares.co.uk/advice/microwave/a/5/141/identifying-microwave-parts.html
If there is no heating
please do not switch on unless you have confirmed the fault. It is possible
that the Magnetron is faulty, the temperature cut off is faulty or the main
capacitor is short. It is also quite possible that insect can get into the oven
and create soft spots. When you switch on these will create a short and make
the voltage jump and in the long run damage the magnetron. Check this link to
know how a microwave works:
http://www.espares.co.uk/advice/microwave/a/5/1443/how-a-microwave-oven-works.html
So Remove cover after disconnecting , check for dirt/moisture in
the cabin, if so wipe clean and dry, check the magnetron and area clean and use
an jet air to clean off. Check the wave guide covers, if food had deposited
then it must be checked or replaced. See link: http://www.espares.co.uk/advice/microwave/a/5/1146/how-to-replace-a-microwave-guide-cover.html
Now keeping clear of the microwave, switch on; use a cup of water
inside to test.
If you notice any sparks shut off as the magnetron or the main HT capacitor can
be faulty. replace with same type.
If there is heating without any issues, you can use the microwave safely
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Have the same problem. Worked fine yesterday but today touchpad not working. Fan and lights work fine and pad lights up when door is opened but nothing. Ours is black, nt white. Purchased in early 2006 after Katrina so it's not that old. Tried unplugging and letting it sit to see if mayber it needs to reset. Wanted to see if anyone else was having the same problem and it looks like we had it the same day!
I have the same problem as well. Then suddenly it will work again!! Mine's the stainless model and I got it in 07.
Same problem here. Everything works but the touch screen. Help!
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