1. Powercycle your equipment (unplug the power to your router and your modem)
2. Wait 15 seconds then plug equipment back in.
3.If your Modem runs off signal from a tower try and get more signal simply by moving modem closer to a window.
4.Check your connections to the modem and to the router, ensure the wires are plugged all the way in.
5.Using your wireless signal from your computer pc or laptop ensure you have sufficient signal you may have to move closer to the router, once in a while you will be to far from your router to have a good connection.
6. Make sure the ventilation slots on modem and router are not blocked.
7.Check to see how far your modem is away from any electrical equipment your modem should be away at least 3 feet away.
8. If you are able to keep connection directly plugged into your modem from your computer most likely there is an issue with the router, In this case you can always reset your router there may be a configuration error in your router, To reset simply press and hold reset button on the back of the router for approximately 15 seconds or until router restarts, Caution by resetting your router will reset back to factory default and your router will be unsecure once again.
9. When your are disconnected from the internet make sure that the Connection itself isnt still connected if your connection itself is connected and you are unable to get online you may need to renew your ip address. usually your ip address automatically renew's once the router and modem have been powercycled (unplugged and plugged back in) however you may need to manually renew your ip.
10.Windows Xp: Start/Run/CMD and press ok
A.Type ipconfig /release
B.Type ipconfig /renew
Windows Vista/7 Start/All Programs/Accessories/Right click on command prompt and hit run as administrator.
A.Type ipconfig /release
B.Type ipconfig /renew then restart your computer
If you are a Mac user:Here is a link to show you how to renew
http://support.apple.com/kb/TS1920 If your continue to get disconnected contact your ISP (Internet Service Provider) Check and ensure that it is not an issue on there end
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