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Telly genicom printers

I have realised that my telly genicom printer has a problem of picking papers. How can I go about it?

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What do you mean picking papers. Do you mean feeding the paper, or printing with certain types of paper?

Posted on Aug 10, 2007

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Need a Windows2008r2 printer driver for TI/Genicom 8920


I am afraid the TI 8920 is a rather old model of printer, with the Texas Instruments brand or printer long discontined and with the demise of Genicom there are no Windows 2008 drivers for this printer.
You may wish to use the Generic Text only printer driver inculded within the Windows Add Printers Wizard, I do not belive there is any alternative

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roller of paper is either worn out or the belt is missplaced try to open it and see it running feed the paper with your hands and if it works replace the rollers

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There may be a number of causes for the problem you are seeing. There are a number of places which may hold the origin to the page length problem you are seeing, in order of precedence these are;

  1. The page size set in the software package printing the 6 x 4.25 cards
  2. The page size set the printer driver printing to the printer
  3. The page size set on the printer
I would recommend the follwoing;

  1. Set the form length on the printer to 6 inches (i am assuming this is the length of the card)
    The form length can be set through the menu and is normally set in lines (normaly the print size is set to 6 LPI) so the form length should be set to 33 lines
  2. Create a custom form size in SERVER PROPERTIES on the Windows XP machine to match the form size you are using.
    Ensure you select this form size in both PRINTER PROPERTIES and PRINTING PREFERENCES
  3. Try printing some Windows Test pages to see if these respect the page size selected withing the printer driver properties.
If the Windows Test Pages do not print correctly I would recommend checking how you are creating the CUSTOM SIZE form, perhaps create a new form and double check the form properties one it has been saved to confirm these are correct.

Check you are using the correct printer driver for the printer, you should be using the 2265+ printer driver. As a test you may wish to install the GENERIC TEXT printer driver or the EPSON LQ2250 driver, these will be included in the Windows Add Printers Wizard and should print OK to the 2265+.

If the Windows Test Page prints OK I think you would need to look at the software package printing to the printer. Ensure the correct page size is selected here also, perhaps try printing from another software package selecting your custom size form to see if these print correctly.

It is passable your software package is sending escape commands to the printer to call up the page size, I note you say Genicom printers printed ok from Win 98. The 2265+ may not have the same emulations as the Genicom printers.
You can print a menu print on both Genicom (if these are available) and 2265+ and compare the settings on these.

I do not believe the 2265+ has a Genicom emulation as standard, but you may be able to load an alternative version of firmware into the 2265+ which provides the Genicom emulation. If the data going to the printer contains Genicom Escape command to set form length this may resolve the issue.
You may need to contact your TallyGenicom support department for the firmware (I think it may be called 7265+ firmware)
If you are able to provide Hex Dumps of the data to the TallyGenicom support people they should be able to say what is going wrong with the form length setting.

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1 Answer

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If it has a manual adjust, open the top cover and on the right side will be a slide for different head adjustments, it wll be numbered 1-6, 6 being right against the paper which causes smears. Move to around 3. If it has auto adjust (you can tell this when you power up the display will show "adjusting gap" then press off line, the press program, move to head adjust, press enter, press enter again then use the arrows up and down to move to your type of printing, 2part, 3 part ect.

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Right, the problem lies in these triangles. They're part of what's called "lower paper feed unit" and are drien by an electromagnet to start/block when needed. This magnet has a tiny problem letting go, so the triangular wheels stop in wrong positions, blocking the paper. The best solution is to change the "clutch" with the latest UCL version (3), you'll know it for having aluminium toothed wheel rather then plastic ones.

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Power ON printer holding down ONLINE button, release it after TESTMENU is on display. Press NEXT few times, enter APM or somthing like that (or APW? cant remember), switch it to OFF. Press ONLINE. Thats it! Greetings.
ps. this is procedure direct from polish division of tallygenicom servicedesk. it works for me perfectly!!

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