I have recently purchased an iRiver H10 5Gb model which shows that it was manufactured in China (which I am guessing is where they are all made??) the unit was working fine yesterday but today will not power up. I have tried to power it up in emergency mode (hold O button and power buttons down together) but to no avail. I have removed and refitted the battery many many times and tried to turn on but stiil no good. I am now thinking that either the battery is the issue or an internal failure. Do you know if the unit should work with the battery removed but the USB cable and charger connected?
Thanks for any advice.
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Hi Ozzieange.....the most common cause of this symptom for your specific player is that it's set on "hold". Ensure that "hold" isn't selected.
If this hasn't resolved your issue, and you are using Microsoft as your OS, let's begin by updating the applicable software for your OS, released on 08-08-07 by clicking on the following URL: http://www.iriver.com/support/down_view.asp?searchProductIdx=61&searchCategoryIdx=3&searchString=&page=1&idx=860&tmpSearchProductIdx=Select+a+Product&tmpSearchCategoryIdx=Select+a+Category&tmpSearchString=
Download and install the above software, and finalize the installation process by restarting your computer.
Once restarted, let's update the firmware on your Player by clicking on the following URL: http://www.iriver.com/support/down_list.asp?searchProductIdx=61&searchCategoryIdx=1&page=1&idx=&tmpSearchProductIdx=61&tmpSearchCategoryIdx=1&searchString=
Click to Download and Install the following Firmware: H10 Firmware Release V2.53 (dated Jul 05, 2006)
If applicable, return to the above URL and click to Download and Install the following Firmware: [MTP] Iriver Firmware Updater V22.214.171.124 for MTP devices (dated Jun 22, 2007)
Once these tasks are successfully completed, your Player, and the neccessary Software for your computer to properly communicate with your Player are now current and fully functional.
Please return to update your post with your progress and/or observations.....good luck my friend
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go to: http://www.opendrivers.com/driver/233065/iriver-h10-5gb-6gb-mp3-player-firmware-2.51-ums-version-free-download.html
(Make sure your popup blocker is on, the site loves popups) Scroll down a bit and input the security code to get the file. Save it to your desktop and when it's done, choose to Run it and then install it. Make sure the device is UNPLUGGED when you install the driver. Hope this helps!
I sometimes have to reset my iRiver in order for my Mac to see it. I have an h10 5gb, to do this, I have to remove the battery then reconnect the battery. Then I connect it the usual way to get into the UMS mode. But I think with yours it has it's own reset button. If it was working and now has stopped, I would think you just need to reset it and try again.
You cannot buy this component part from the company - your best bet would be to go to eBay and see if anyone is selling one with a broken screen, and no other known hard drive defects. Even then, it won't do you much good unless you are an expert solderer/electrician. Good luck.