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Question about Brother MFC 420CN All-In-One InkJet Printer

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Prints fine for 1 - 2 days after cleaning, then stops printing almost completely!

This has been a very frustrating issue that seems to haunt any Multi-Funtion inkjet I purchase. It's been about a year and a half since the printer was purchased, we've done our fair share of replacements of ink cartridges, and I think we've used refilled carts once or twice, but we've taken care of it, and clean the heads from time to time. As it stands, now the printer will work for a day, a week, two weeks, and then in the middle of nowhere, for no reason, the printing will become so light, so faint that it's unreadable. This, of course, always happens with a fax and is very frustrating, as my father-in-law uses it for his business, and it means potential issues with being able to actually read the faxes. Are there other options, maybe being able to have the computer "read" the fax and store it into a file rather than printing it? What can we do to actually fix these annoying printing problems, even if we can scan it into the computer? Help! :( Nick

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Geraldine Watts

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Ok!!! Don't panic, unless a big nasty printing gnome is following you around and sabbotaging every printer you buy, it has go to be fixable. As you have tried many printers, do you think it is possible it is a problem with pc itself or installation compatability? You have to start at the top. Check to see if printer is actually functioning correctly and all devices and drivers are working ok. Go to start menu, control panel, perf and main, system, devices, scroll down to your printer. Any yellow exclamations? Any errors at all. If the printer works and trhen doesn't it may be the actual printhead is clogging quickly, from built up residue. Clean it manually with proper solution, and a cooton bud, or wipe. Run a clean again. Cartridges can also get air bubbles which can cause faint or no printing. If you are using a refilled carttridge you did yourself, make sure you have no air bubbles. I do this by filling staedily and not stopping until required amount has gone in, also you can blow into the holes with wipe under cartriadge to ckear bubbles. It may be a driver issue too. Try uninstalling and reinstalling printer from driver disks that came with it. Sometimes a new version of windows installed will do this too, make sure you have updated drivers for your windows and printer syatems.

Posted on Aug 10, 2007

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