Ice maker is not getting water.

The most common reason for this is that the fill valve for the ice maker is sticking slightly.
The brown ice comes from the leaking water sitting there on either the kickout bar or the gears and you are getting some residual rust deposit.
You will need to take the fill valve apart and clean it or possible replace it, I also recommend installing a water filter for the ice maker if you don\'t have one or replace the old one.
Calcium deposits in water are real hard on these small valves.

HI this is just a test the icemaker runs when you first turn it on, its not suppose to fill up the tray, it will fill it when the icemaker reaches the correct temperature, if its not cold enough in the freezer it wont kick on, if its been sitting for several hours and still wont fill or make ice, you need a new icemaker. The new icemaker part # is WR30X10093


Sean

Subzero ice makers arent all cut and dry. You could have an intermittent issue with either the ice maker itself, or the solenoid valve. SZs also often utilize a door switch which prevents the ice maker from operating if the door or the basket which the ice bucket sits in are not closed or in the proper position. If you have had other what would seem minor problems, that you have lived with, they can inadvertently affect different things. Most sub zero ice makers you can start manually by rotating the ejector comb clockwise as you look at the front of the icemaker, when the icemaker completes its cycle, do you get water to the ice maker, and do you get enough water, usually 140-150 ccs. If the ice maker continues rotating on its own after your initial start up, and receives the proper amount of water, either you have a cooling problem, a door or something is not in the correct closed position, you have a bad switch, or the ice maker is bad. If you receive little or no water at end of cycle, you have a bad valve.

Hollow cubes are caused by not having enough water in the ice mold. Fill it up manually by pouring water in it and see how the cubes turn out.
look for an adjustment behind the plastic endcover with a +/- on it. - is less water. + is more water.


Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

There is a screen filter before the water inlet valve in the water line. It can get partially stopped up with sediment blocking water flow.

usually yes if no water to icemaker could be water valve solenoid. . first you can remove cover on icemaker and put the unit thru a test mode. find the plastic or medal cam in center of icemaker head when cover is removed., theis is a flateblade screw center get a small screwdriver and turn screw counterclockwise for about a 1/4 of a turn , icemaker will start cycling if icemaker ok then it will go througha cycle let it do its thing usually a few minutes for it to cycle, if fills you may have a bad icemaker, if no fill then valve may be bad. make sure you have good water pressure from your water supply that can cause icemaker problems.

Possibly a bad valve but more likely not enough water coming to the unit,follow the water line from the back of the unit to where it hooks to the pipes there is usually a little saddle valve there,try closing it all the way and then open it back up check the water through the door and see if the pressure doesn't improve. 
 You can also remove the Ice maker clear out the fill tube and sit a cup under the end of it for a day or two if you get water in the cup and Ice in the tube you probably have a solenoid valve that isn't closing completely.

Pour about 1/2 cup of water into icemaker and see if it dumps the cubes after a few hours . If it does , and icemaker does not refill , then water valve is the problem . If the icemaker never dumps the water poured in , then icemaker is bad . ALSO , check to make sure the coils under refrig are clean of dust , lint , etc . Icemaker has to be 5 degrees to operate .

If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

Watch it when it fills with water. The fill tube could also be stopped up with ice. The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips.

Normally, when the temp of the icemaker gets to about 14 degrees F, the icemaker goes into the harvest mode, turning on the mold heater and attempting to eject the cubes. When the heater has warmed the mold sufficiently to release the cubes, the ejector can continue and push out the cubes, then the icemaker fills with fresh water to beging to make a batch of ice again. Manually starting the cycle as you have done only allows the cycle to start without the temp sensor seeing the 14 degrees. The mold heating generally takes a couple minutes. If your mold heater or the temp sensor are not working, you will have to replace the icemaker, as they are not available as a repair parts.

You might have a frozen line. Also and this seems more important to you its prob to cold, Trust me to cold of a refrig will cause hollow ice cubes first leading to a frozen line. Clean your coils, if you have another refrig empty out into that, unplug it leave doors open a couple days. If you can get to water line use a hair dryer from a distance defrost line, turn down freezer half knotch 1 full one at maximum. should fix issues, especially if filter already changed. If this all check prob a clogged line, not just frozen.