I have a philips tv dvd combo model no.15pt6807/05
the dvd will not recognise any disk, dvd, music or photograph, the message on the screen says, please insert a readable disk.
Please can anybody help, the tv is only 15 months old.
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Perhaps you tried to make a DVD yourself? and most DVD players accept DVD with photographs and MP3 music, but only when you keep yourself to the folder format and file format, described in the manual. When you try to burn a DVD from a MP4 file, you can be sure it won't work.
Can you share what you think should be on the disk you try to play, when the player responds with invalid file format? and can you add the brand an model number in the text, in stead of on top of the question?
NOT much you can do---It is a bad optical unit inside the DVD unit---they do not see parts----only the complete DVD portion----much cheaper to go out and buy a DVD player and connect it to the audio and video jacks this unit should have.
Unfortunately a cleaning disk will not work for you. If you feel comfortable opening up the unit. you will need to get to the lens itself and clean it using a cotton swab and alcohol. If you can't fo that, have the unit serviced. A cleaning should only cost a minimum labor charge.
These units use a belt for the loading mechanism. If the belt slips at all, the loading will not complete and lock. This will prevent the unit from reading the disc. Try loading a music CD. If hte CD plays ok, then the optics assembly is in need of at least a cleaning or replacement.