Question about SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External (STIUSB2560FT) Hard Drive
AFTER 1 MONTH OF USE, MY COMPUTER DOES NOT RECOGNIZE THE HARD DRIVE BEEING INSTALLED, I TRIED ON ANOTHER COMPUTER WITH THE SAME RESULTS, I HAVE VALUABLE INFO INSIDE, WHAT SHOULD I DO????
My external hard drive is not recognized by my PC but when I hoock it up to an other pc it works ok . so is there a way to make it work ?
Or I shall reformat the PC?
Posted on Aug 26, 2008
Try it on another computer. After using the same drive for 6 months on my Dell I had to move my computer. After the move it would not recognize it. I brought it home and hooked it to my Sony and it recognized it immediately. I am still in contact with Simple tech to find a solution.
Posted on Oct 19, 2007
First, check the warranty status. They should give you a replacement. The following will probably void your warranty... This external drive probably houses a standard hard drive used in a desktop computer. If you don't mind voiding your warranty, you could disassemble the protective "shell" and check to see that the cabling to the drive is properly attached. I've seen a external drive which the interface cable was partially unattached. If all looks OK here, you could remove the actual hard drive and try hooking it up to a standard desktop computer. If you or a friend is reasonably tech savvy, such is a plus. It could be set as a secondary drive, and then you could see if files could be accessed. If nothing above works, then your outlook is bleak. There are businesses specializing in file recovery from a dead drive, but it is expensive.
Posted on Aug 09, 2007
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SimpleTech SimpleDrive Portable USB 2.0 60GB 5400rpm 480Mbps USB 2.0 USB 2.0 External Hard Drive
Tried more than one computer & no luck. Researched possible problems and backtracked to try to understand origin. ...remembering: about 4 days ago on friends computer drive accidentally unplugged itself as I was getting ready to leave and never shut it down properly. I plan to try to go back to friends and open same program then reinstall portable.
Mine is a 320GB harddrive. After about 2 months, it is not recoginzed. I tried connecting to another PC. Windows tried to install the driver and it was not recognized and will not install.
My external hard drive is not recognized by my Dell laptop anymore. I have a lot of valuable info stored and can't retrieve it now. HELP PLEASE !
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