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Hi for sending and receiving picture messages first of all u should activate a mms service in ur mobile... Then only u are permitted to send or receive any picture msgs... to activate mms facility in ur mobile just make a call to customer care and say that u need to activate mms.. within 24hrs the service will be provided...
Hello helen1680 , have you tried sony ericcson's website, you will have to sign up for a free account , but then you can use there free configuration tool to set up your mobile for recieving picture messages, accessing the internet and recieving video's..hope this helps !
Make sure you are subscribed to that feature. I would call your provider and make sure of this. Chances are, if you are subscribed to it, they may have made a mistake and turned this feature off for you.