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Question about Toshiba (SD-C2732-TA) (SDC2732TA) Internal DVD Drive

1 Answer

Laptop doesn't see my dvd/cd drive

Model number sd-c2732 on a Compaq nc6120 running XP Pro. Computer doesn't see drive, I have uninstalled the driver and re-installed it, I have also physically removed the drive. Use to work but no longer, nothing done to the computer that I no of. Wife uses it. Thanks for any help!

Posted by flyers2000 on

  • gonefishing5 Jul 21, 2008

    need drivers for nc6120 dvd drive

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  • Toshiba Master
  • 12,061 Answers

Most probably the drive is broken and needs to B replaced if you have done all that and it's still not going... Occam's Razor.. The lasers or quadrant detectors get burn out all too frequently I have found.

Posted on Aug 21, 2007

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Related Questions:

0helpful
1answer

Cd/rom drive

Don't know what Operating System you are using, but go to Device Manager.

[Win XP: Start > Right-click on My Computer > Properties > Hardware tab > Device Manager

Win Vista/ Win 7:
Windows logo button > Right -click on Computer > Properties > Hardware tab > Device Manager ]

In Device Manager click on the + sign next to DVD/CD-ROM drives.
Right-click on the Name of the optical drive. (CD/DVD drive)
Left-click on -> Uninstall.

A Microsoft 'Squawk Box' will come up, "Warning you are about to uninstall this device"
It is OK. Click on OK.

Close all windows, go back to your desktop screen.
Restart your computer.

[WinXP: Start > Turn Off Computer > Restart
Win Vista/Win 7: Windows logo button > Restart ]

When Windows FULLY loads you will see a pop-up out of the system tray, "Found new hardware device", and perhaps another one, "Found XXXX CD/DVD-ROM drive"

(XXXX being the manufacturer name)

Ya gotta love Windoze. Looses the address to drivers.

[Driver: Small piece of software that allows the Operating System to communicate with a device.

Optical drive is the device, do not know what Windows O/S you are using ]

If that doesn't do it suggest start looking for a replacement optical drive. An optical drive is a mechanical device. As such it has a 'Life Cycle'. Yours may be at the end of it's.

[ALL power removed. AC adapter (Charger), and Battery.
Turn laptop over. There is usually one screw on the bottom to remove, then the optical drive can be slid out. Need exact info post the laptop manufacturer, and model number. Model number is on the Bottom of the laptop. Product Number (P/N) for HP, and Compaq; in white Service Tag on bottom ]


Regards,
joecoolvette
0helpful
1answer

I have tried to upgrade my compaq presario 1200 model 12xl302 cdrom drive which is a nec cd-2800d to a toshiba dvd rom model sd-c2302. it has worked once or twice but the laptop will not reecongnise it...

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer:

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

2helpful
2answers

CD player will not work

Try a different CD. iIf the computer doesn't recognize it at all, listen for the drive to spin and look for a blinking light on the CD tray. These signs do not necessarily mean the CD drive isn't broken. I would find the model number of your laptop and do a search on eBay for a replacement CD drive. These are very easy to switch out. If the new one works, then you're set. If it doesn't work, there may be an issue with your motherboard.
0helpful
1answer

Compaq laptop presario v5000 cd rom not working


your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

0helpful
1answer

I have a dell dimension 8300 computer/ windows XP OS with a Samsung Sd 616e internal dvd Rom Drive. When I insert a dvd or CD nothing happens, except a whirring sound of continuous spinning. Also, when I...

make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall

if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

0helpful
1answer

I have loaded windows xp on my compaq presario 2100 notebook pc. the toshiba SD-R2312 CD-RW/DVD ROM is not getting detected due to driver not being there. kindly send drivers file by mail.

control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives you might see a yellow question mark ? right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.



hope this helps

0helpful
1answer

Will not boot and will not go into setup.. Cannot boot from bootable DVD either. System has Windows XP pro, 1 gig ram,

Are you allowing the computer to boot the cd or are you pressing a button? If your pressing the button then allow the computer to read it when you boot and try running that. If that doesnt work, go into the BIOS and change the settings to boot off the CD instead of the harddrive.
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Sd.ms pro.mmc.sm.xd drivers for HP Compaq laptop not work

Download correct driver from www.hp.com/support and install
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This model hp compaq nc6120 pc notebook has NO built-in mic. I read it on the manufactures website in the "reviews" section. But it does have a port where you can connect an external mic and it will work "BEAUTIFULLY" The port is on the right side of the laptop next to the dvd/cd drive.
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if you have lance cleaner then use it but shyore it one famouse brand otherwise it should damage yor cd om's lance if you found nothing then pls go to your hardware vendor
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