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Mp3 player won't turn On

My Mp3 player will only turn on when it is connected to the computer but the conputer won't read it as a device. It won't turn. PLEASE HELP!!!!!

Posted by et13 on

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1 Answer

Anonymous

I called the sansa technical support number, my computer wouldn't read it either so they are sending me a replacement. the number is 1-866-726-3475. if you have the m240 there won't be an option for it just pick one of the other model options and they should be able to help you with it.

Posted on Sep 14, 2007

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0helpful
1answer

My sansa clip is frozen on the blue flower

One issue that people experience with the Sansa Fuze player is that the screen turns white when they are trying to use it. If you experience this common Sansa Fuze MP3 player repair issue, you need to reset your player. Hold down the "Play" and "Power" buttons for about 20 seconds. The player should automatically reset.
MP3 Player Freezes

Another issue is that the player freezes. You may see lights on the player, but it won't do anything. Follow the below steps to correct this issue:

1. Use the above steps to perform a hard reset.

2. Turn the player back on, and slide the "Power" button upward.

3. Use the USB cord that came with your player, and connect it to your computer. Only connect your player directly to the computer. Don't connect it to a USB hub.

4. See if your computer recognizes that a device was connected to it. Or, look in "Devices and Printers" folder, and see if the device shows up in it.

If your device doesn't reset, and the computer doesn't recognize it, contact SanDisk for additional assistance. Or, you can attempt to repair the device yourself.
Repairing Internal Components

If your Sansa Fuze player is out of warranty, you can attempt to repair internal components. This is an "enter at your own risk" solution, but you may be able to fix the issue. If it doesn't work, or if you damage another component, you will most likely need to get a new player.

1. Shut off the device.

2. If you don't have one, purchase a case opener tool. This is a tool with an extremely small head that is used specifically for opening up small devices.

3. Place the head of the tool in the seam of the device, and rise up the faceplate. Do not do this forcibly, or you'll break the ribbon cable connected to it.

4. Remove the ribbon cable from the faceplate.

5. Examine the battery cable. If this connection is loose, your Fuze player won't turn on. Plug the connection firmly into the port.

6. Check the LCD screen connection. A loose connection here means that you can't see anything on your screen. Disconnect the cable from the port, and reconnect it.

7. Reattach the cable to the faceplate, and reattach the faceplate. Turn the device back on.

These Sansa Fuze MP3 player repair suggestions may not fix all issues. If your player is still not working properly, either take it back to the place where you bought it, or contact SanDisk for additional help.

References

Fixya.com, http://www.fixya.com/support/t4267400-sandisk_fuze_4gb_locked_lights_will_not

SanDisk, http://www.sandisk.com/products/sansa-music-and-video-players/sandisk-sansa-fuze
0helpful
1answer

The MP3 isnt read on the computer

if u have a installer cd with the device then
please install the driver then plug your device
in the connectivity cable.plug your device on the cable.
1helpful
2answers

Computer wont recognize the mp3

Try plugging your device to the USB port in the back of the computer. On older computers, the front USB ports are USB1 while the ones in the back are USB2, and I've seen it happen when some devices would go completely unnoticed if they were plugged into USB1.

If that doesn't help, try plugging it into a different computer. If that computer also doesn't recognize it, the problem may lie in the device.
0helpful
1answer

Computer won't read songs on the mp3

did you make sure your computer read the device was connected?
did you use media-player (windows)?

is the usb cord broken?

does the mp3 have enough charge in the battery to connect?

Hope these questions can help you find the problem.
0helpful
1answer

Device Manager can't read the device

Here is something you can try:

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor
0helpful
1answer

Our dell vista computer does not seem to show anything on our conputer screen to install. We just purchased our mp3.

Thank you for you follow through. As you may know we just purchased the mp3 as well as a computer and were not aware at the time that when a disk is placed in the tower to read we had to proceed to the computer set up and tell it to read the c driver. Within seconds the both philips device manager and philips converter were installed.

Now everything is a operational and we are having loads of fun with our new mp3.

Thanks again.

0helpful
5answers

Computer not detecting

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

THEN, do the "Repair" in the Philips Device Manager
0helpful
1answer

I can't upload songs onto my sansa!!!

try plugging the device in the usb cable at the back of your computer
0helpful
1answer

Copying to device

This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
1helpful
1answer

Computer wont read mp3 player when connected

is the USB device enable in the computers bios
does any usb device detected by the computer.
or
go to the control panel/system/device manager
does it show usb devices
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