When powering up the lens comes out and back in and reads retry power on. I do it again and it reads lens error. I took a suggestion off a website to go into the menu and disable the rec on mode. By doing this I now cannot bring my pictures up to view them. Thank you in advance for any advice given. Kman
Is there anything that sounds like a "beeping" noise when it extends? A lot of times the focus motor gears are knocked out of place. This causes a lens error, even if the lens extends fine. The camera has the "external" zoom lens, and an internal focus lens. This can be only fixed with disassembly of the lens, if indeed this is the problem you're talking about.
That suggestion help me. Thank you 'jayfixit', The only clarification I would add is that the silver backing you refer to is held by 4 black screws around the outer rim. Not the one in the center with two silver screws that I found out later held the CCD chip.
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the same thing happened to me. I took my camera apart - just removing the case. I then operated my camera and it became "unstuck". now it works just fine. I put the case back on and all is just as before.