Wont let e put music on my mp3 player

Well first check your hard drive and see if there's space available by going to my computer and see if the Local Disk (C:) has space

Visit the philips website and found your product. Download the device manager program and install it to your computer. Run the program, keep pressing the 'return' button and put into the pc's usb. Keep pressing, the device manager program will find the device and then you can solve the problem by the program.

The Digital Rights Management (DRM) software is either corrupt...try re-installing the software agian...make sure to back up your music first.

Make sure you are not using Windows Media Player 11 - it will work for a while, but eventually will start displaying the symptoms you are describing - you can read the warning on Philips website.

Make sure the hold/lock is not engaged
Try another USB port
Reset the player

If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab

If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

u go to ur device manager and u uninstall the question mark symbol i did it n it worked
go to start
my computer
view system information system information
hardware
device manager
then uninstall the question mark
ur welcome i just learned now =)
it would be nice to help others also like i helped you just sayin

use windows media player. if you go to the top wher eit says now playing library rip burn and sync, choose sync then take songs from windows media player, limewire, or itunes and put them in windows media players then put them in the sync list and connect your mp3 then push start sync once you have all the music you want on the list. hope this helps you =)

is there a proper "SONY MEDIA MANAGER" for Sony NWWM MEM AAD2?

please poste the download link

wont put songs on it

Do you have Rhaposody? I had this happen to me. If you have Rhaposdy try reauthorizing your device. This worked for me. If this doesnt work, try contacting Rhapsody or Sansa.