I plug it in and it says connected but when i go in to it it has all this wierd stuff on it in the music section just like random folders and other stuff and it wont let me delete it off what can i do?
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Did you try plugging in a different set of headphones? If other headphones work, maybe you need new headphones.
Try playing music from your Sansa through the computer, while it is tethered. If you can do this, it may mean that the audio amplifier part of the Sansa is broken-- Usually this means, 'get another Sansa.'
Also, try gently wiggling the headphone plug to the left and right, while it is plugged in. If you get music on and off, its possible that the headphone connector on your Sansa has a broken connection. This is a VERY difficult problem to fix (without breaking or melting something else inside the case) and also usually means it is time to get another MP3 player.
Your SanDisk Sansa Player does not allow you to delete files from within the player. Deleting Music Files On Your Sansa MP3 Player
When your player is connected to your computer with the USB connector, you can use your computer file browser software to view all files on your player. Your player will appear as Sansa m230 or m240. Follow these steps:
1. Use the USB connector cable provided with your player to connect the USB port on the top of your player to an open USB port on your computer. The player will appear as a Windows Portable Device on your computer. (Can’t find the USB port on your player? See The Basic Controls section on Page 3.)
2. Delete your music files to the player with software tools like Rhapsody, Windows Media Player or Napster Client.
3. To use the Windows Media Player, Rhapsody Client or Napster Client software to delete files to your player please refer to the Windows Media Player, Rhapsody Client or Napster Client help file.
NOTE: While you can store and organize your audio files on your player using folders with names you select, your player will ignore folders and names. Instead, your Sansa player will extract information from each audio file so that you can use the software menu to navigate your files by artist, album title, song title, and other useful criteria.
I experienced a similar problem caused by corrupt files saved on the internal memory of my e280. (I could not delete/remove the files) I had to format the internal drive of the e280 and re-copy the files back on to the unit. Works great now. When formatting the device use the command from windows. (ie right click on the internal memory icon and select format)
Note: Formatting will remove/delete all the files (eg music,photos..) from the e280 so make sure that you have backups.
First turn on the palyer and change the usb mode to MSC and when you connect it the the computer it should show up as a flashdrive type thing. right click on ita and select format make sure the when you format it it is going to be formatted to FAT32 type it will delete every thing on the player including those files you said couldnt be deleted
'Refresh Database' doesn't mean everything is erased. It only means it's writing the progress that you made, onto the computer. It stays on 'Refresh Database' for about maybe 5-10 minutes. It refreshes its database every time you disconnect your MP3 player from the computer. What it does when you disconnect it from the computer is it saves any unsaved changes made to it and overwrites the memory or data.