Question about Plantronics Explorer 340 Wireless Headset

2 Answers

I can't seem to get my new Bluetooth explorer 340 to even start charging. I have been told to plug charger into headset for 30 seconds,then take it out, and repeat the process 5 to 15 times. It still does not help. What else can I try?

Posted by juddo8 on

  • Anonymous Apr 09, 2009

    i need the passcode too



2 Answers


I need the passcode for the plantronics

Posted on Jan 31, 2008



I had to insert the charger plug very hard to start charging. Push it firmly till you hear a "clic" once you hear the clic, wait for a moment (you only need to do this the first time)

Posted on Oct 19, 2007


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1 Answer

My 340 headset will not turn on

Try these steps from the user guide and then pair up your headset to the phone. "Before using, you must first charge your headset. 20 minutes = minimum charge. 2 hours = full charge. Light is solid red when battery is charging. Press the control button for 2 seconds to power on. Press the control button for 3 seconds to power off." If you're still having problems, then it's time to get a new one, sorry.

Good luck from Headsets Direct!

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May 20, 2009 | Plantronics Explorer 340 Wireless Headset

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hi sir..
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Sep 02, 2008 | Plantronics Explorer 340 Wireless Headset

1 Answer

Problem with Plaintronics 340 Explorer

This is answer of plantronics tehnical support:
"Dear customer,
Thank you for your-email and shown interest in our Plantronics range.
* If you would try the headset on the pc, would it work again. In other terms is the headset refusing to switch on or simply refusing to respond to the Nokia.
* If the headset is showing a failure in connecting even after 8 hours of charge, and even when undoing the pairing and pairing it again and trying to connect - if possible to a different mobile phone - then you are very welcome to claim a new replacement within the 2 years of warranty via :
If you require our technical assistance, please fee free to ring our free support service : 0800 41 00 14
with kindest regards,
your Plantronics customer service UK"

Mar 02, 2008 | Plantronics Explorer 340 Wireless Headset

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I had the same problem, called support, they told me battery is defective or too old and doesn't accept the charge. Battery in a headset is hardwired and can't be replaced, so the whole thing is trash :(

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