Try connecting camera to computer.
Open My Computer and see if camera shows
If camera does not show then computer is not recognizing the connection, try different port o different cord, or different computer.
If camera icon shows, then right click on icon and select Open.
Navigate to images.
Drag and drop images into a folder.
While icon is still active.
Right click icon, select properties, or select 'open-with', and rummage around to see if there are options telling XP what to do when camera is connected.
If you need further help, I’m available over the phone at
https://www.6ya.com/expert/gene_9f0ef4df2f9897e7
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